What are the responsibilities and job description for the Account Coordinator - National Accounts Facilities position at D.H. Pace Company, Inc.?
DH Pace Company, Inc. is seeking an Account Coordinator to join our Nationwide Service Team in Olathe, KS. An Account Coordinator is the liaison between internal technicians, vendors, and subcontractors, and the nation-wide clients that we serve. You will be responsible for client communication, problem-solving, and basic account management.
An Account Coordinator role is ideal for an upcoming or recent college graduate and/or those looking to make a career change. We are a collaborative and dynamic team that continues to grow year after year!
Position Overview:
- Use multiple programs for daily communication with customers to understand their needs and provide job updates
- Work with internal employees and subcontractors to collect quotes and timing on customer orders
- Maintain large quantity of job orders to ensure all information is accurate and up to date
- Negotiate and manage subcontractor and material manufacturer relationships
- Promote and maintain a positive attitude toward customers and fellow employees regardless of the circumstances
- Career Progression Opportunities:
- Account Coordinator II
- Account Manager
- Project Manager
- Operations Manager
Job Requirements:
- Bachelor’s degree and one year of administrative experience are preferred; however, an equivalent combination of education and experience will be considered!
- Must be able to problem solve using good judgement
- Ability to multi-task in a fast-paced environment
- Excellent communication and customer relations skills
- Proficiency in Microsoft Office programs
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with 2024 company-wide sales over $1 billion.
Our benefit offerings include:
- Medical, dental, and vision options: Available on the 1st day of the month following your start date!
- Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- Competitive compensation: Including annual performance evaluations!
- 401k retirement plan: Including an employer match!
- Company paid: Life insurance, short-term disability, & long-term disability
- and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
