What are the responsibilities and job description for the Intake Coordinator position at D3 Search?
D3 Search is actively seeking an Intake Coordinator on behalf of a highly respected plaintiff PI & employment law practice situated in Westwood, CA (90024).
Position Title:
Intake Coordinator
- Note: 1 yrs. intake experience with a plaintiff PI/employment practice is REQUIRED.
Location/Map:
Westwood, CA (90024)
Employer Work Model
Fully onsite work model (Monday - Friday).
Position Summary:
Intake Coordinator for prominent West LA-based plaintiff PI and employment practice.
Responsibilities:
- Promptly contact and/or follow up with all potential clients via phone and email
- Obtain pertinent information from potential clients by asking them a series of questions professionally and respectfully
- Send sign-up documents to the prospective clients and follow up accordingly
- Establish a relationship and rapport with potential clients by, demonstrating empathy and understanding
- Add and update pertinent information into the firm’s client management system
- Assist attorneys with administrative tasks as it relates to opening new cases, declining cases, and maintaining the firm’s database
Qualifications:
- Prior experience handling a high volume of calls required; law firm experience preferred
- Ability to handle potential client calls with care and empathy
- Ability to remain calm during calls with rude clients
- Experience using online database software, MS Office software (Word, Excel, Outlook and Adobe)
- Extremely organized and detail-oriented
- Excellent customer service skills
- Excellent written and verbal communication skills
- Resourceful and motivated to work in fast-paced environment
- English and Spanish speaking preferred
Salary/Compensation/Benefits:
Yearly salary is up to 62.4K (DOE/DOQ) plus a comprehensive and robust health benefits package, generous PTO, fully onsite work model (M-F), onsite parking, annual salary reviews/increases and lucrative bonuses, and many other notable employee-centered perks, etc.
If interested in this full-time/direct hire Intake Coordinator role located in Westwood, CA (90024), and you meet the above qualifications/requirements, please contact the following D3 rep.:
Don Moser | D3 Search
📬don@d3search.com | ☎️ 213-785-2485
📡 www.d3search.com
D3 Legal Search LLC (aka D3 Search), and its clients are equal opportunity employers. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
