What are the responsibilities and job description for the Mortgage Loan Assistant position at Dacotah Bank?
Job Summary
This position provides support to Mortgage Bankers which includes administrative and support to ensure regulatory/compliance and program standards are met. Will assist in gathering and verifying approval stipulations such as verifying income, assets, credit, and other conditions as deemed necessary by underwriting. Also includes the timely and accurate data entry of the inhouse applications and review of complete applications for secondary market loans. Assistants are also responsible for customer service, loan request preparation and follow up.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
- As an integral part of the sales support team, will work with Lenders, borrowers, and other 3rd party vendors
- Provides a variety of administrative, operational and customer service assistance for the real estate department
- Delivers excellent customer service at all times. Helps facilitate loan processes from initiation through closing
For secondary market:
- Follow up with customers and obtain all necessary information for loan submission
- Upload required documentation and file accordingly
- Assist with Pre-Qualification pipeline management for Mortgage Bankers
- Maintain contact with all parties to transaction
- Assist with ordering 3rd party requests
Other Functions
For In-House portfolio:
- Facilitate from application to loan closing. This may include ordering appraisal, title, and other pre-processing items.
- When applicable, compile internal evaluation requirements.
- Monitor maturing loan reports; prepares documents for renewal and ensures documents are current, requests information, tracks real estate taxes.
- Maintain educational and professional expertise through attendance at job related seminars, conferences, and on-line training.
- Perform other duties as assigned.
Education & Experience
- Associate's degree (A. A.) or equivalent from a two-year college or technical school and six or more months related experience and/or training; or equivalent combination of education and experience. Working knowledge of all loan types, including Conventional, FHA, USDA RD, VA and Bond.
- Strong written and verbal communication and interpersonal skills
- Self-motivated and hard working. Must be able to handle multiple functions simultaneously and function in a high-pressure environment
- Superior customer service skills
- Take ownership of assigned duties
- Ability to multitask and meet deadlines in a fast-paced environment
- Working in a team environment with problem solving skills
- Proficient in Encompass is a plus
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
- Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
- Health Savings Account
- Life Insurance for the employee and family
- Paid Vacation and Sick Time
- Retirement Plan Options
- Additional Perks and Benefits
