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Mortgage Loan Assistant

Dacotah Banks
Aberdeen, SD Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/17/2025

Job Summary

This position provides support to Mortgage Bankers which includes administrative and support to ensure regulatory / compliance and program standards are met. Will assist in gathering and verifying approval stipulations such as verifying income, assets, credit, and other conditions as deemed necessary by underwriting. Also includes the timely and accurate data entry of the inhouse applications and review of complete applications for secondary market loans. Assistants are also responsible for customer service, loan request preparation and follow up.

Essential Functions

Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.

  • As an integral part of the sales support team, will work with Lenders, borrowers, and other 3rd party vendors
  • Provides a variety of administrative, operational and customer service assistance for the real estate department
  • Delivers excellent customer service at all times. Helps facilitate loan processes from initiation through closing

For secondary market :

  • Follow up with customers and obtain all necessary information for loan submission
  • Upload required documentation and file accordingly
  • Assist with Pre-Qualification pipeline management for Mortgage Bankers
  • Maintain contact with all parties to transaction
  • Assist with ordering 3rd party requests
  • Other Functions

    For In-House portfolio :

  • Facilitate from application to loan closing. This may include ordering appraisal, title, and other pre-processing items.
  • When applicable, compile internal evaluation requirements.
  • Monitor maturing loan reports; prepares documents for renewal and ensures documents are current, requests information, tracks real estate taxes.
  • Maintain educational and professional expertise through attendance at job related seminars, conferences, and on-line training.
  • Perform other duties as assigned.
  • Education & Experience

  • Associate's degree (A. A.) or equivalent from a two-year college or technical school and six or more months related experience and / or training; or equivalent combination of education and experience. Working knowledge of all loan types, including Conventional, FHA, USDA RD, VA and Bond.
  • Strong written and verbal communication and interpersonal skills
  • Self-motivated and hard working. Must be able to handle multiple functions simultaneously and function in a high-pressure environment
  • Superior customer service skills
  • Take ownership of assigned duties
  • Ability to multitask and meet deadlines in a fast-paced environment
  • Working in a team environment with problem solving skills
  • Proficient in Encompass is a plus
  • We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including :

  • Health Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
  • Dental Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
  • Health Savings Account
  • Life Insurance for the employee and family
  • Paid Vacation and Sick Time
  • Retirement Plan Options
  • Additional Perks and Benefits
  • Qualifications

    Skills

    Required

    Willing to Learn

    Advanced

    Multitasking

    Advanced

    Customer Service

    Advanced

    Mortgage Lending Knowledge

    Advanced

    Work in Fast Paced Environment

    Advanced

    Problem Solving

    Advanced

    Maintain Confidentiality

    Expert

    Oral and Written Communication

    Advanced

    Behaviors

    Required

    Dedicated

    Devoted to a task or purpose with loyalty or integrity

    Team Player

    Works well as a member of a group

    Detail Oriented

    Capable of carrying out a given task with all details necessary to get the task done well :

    Motivations

    Required

    Self-Starter

    Inspired to perform without outside help

    Ability to Make an Impact

    Inspired to perform well by the ability to contribute to the success of a project or the organization :

    Education

    Required

    Associates or better in Mortgage Lending Training or related field.

    Experience

    Required

    Mortgage Loan Experience

    Licenses & Certifications

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