Demo

Office Manager

Daemen University
New York, NY Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/9/2025

Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.

The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.

Purpose of Role

Under general supervision, this position manages the daily office operations of the Facility Services office. This includes assistance / support to approximately 5 managers, 11 trades / mechanics personnel and 19 cleaner / housekeeping positions. Also includes work with several outside contractors and vendors in relation to Facility operations.

About This Opportunity

Joining our Maintenance team, the Office Manager will be responsible for the following :

  • Communicate and interact professionally with internal and external constituencies at all levels.
  • Assist with onboarding process for new Facilities personnel.
  • Monitor assigned communication device at all times.
  • Work collaboratively and professionally with all coworkers and members of the campus community.
  • Maintain confidentiality of information (including but not limited to : student and employee personal information, student grades, etc.) both during and after employment with the University. Any question regarding the confidentiality of material should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment
  • Monitor incoming maintenance request tickets for emergencies and assure they receive timely attention.
  • Open, date, sort and distribute incoming mail and send mail out as needed.
  • Answer multi-line phone. Take accurate messages.
  • Complete purchase requisitions and keep accurate record of all transactions.
  • Reception duties, including greeting contractors and visitors to the Facility Services office.
  • Schedule appointments and keep calendar of daily meetings, etc.
  • Page appropriate personnel when required and if maintenance emergencies arise.
  • Open and organize Facility Services office.
  • Send correspondence on behalf of Director and Assistant Director of Facilities.
  • Update conference set up paperwork as needed.
  • Issue purchase order numbers / control credit card use when employees need to order supplies.
  • Order supplies for office and maintenance needs including cleaning and Daemen House.
  • Maintain files for suppliers, buildings, grounds, blueprints, etc.
  • Update insurance records. Check insurance expiration dates and request updates as needed.
  • Research records and files for past repairs.
  • Keep vehicle maintenance records, New York inspections, registrations and license updates. Assist with appointments and payment for repairs.
  • Monitor annual contracts and track costs.
  • Issue capital purchase requisitions.
  • Maintain personnel files.
  • Schedule and coordinate meetings as needed.
  • Update maintenance tickets.
  • Monitor department budget.
  • Work closely with a variety of vendors / contractors to ensure regulation compliance, routine stock is adequate, services are performed as contracted and issues are resolved.
  • Ensure all regulatory information (sprinkler inspections, extinguisher inspections, hood cleaning, suppression systems, etc.) is complete and up to date for NYS annual fire inspection.
  • Perform other duties as assigned.

Required Qualifications

  • Ability to read and comprehend various forms, documentation, files, and information in the department.
  • Knowledge of computers as related to facilities systems, emailing and payroll.
  • Strong organizational and scheduling skills.
  • Excellent time management skills.
  • Multi-tasking skills as responsibilities shift to support the dynamic needs of the department.
  • Attention to detail.
  • Reliability and punctuality.
  • Self motivated as well as ability to work in a team environment.
  • Ability to evaluate and resolve day-to-day problems pertaining to facilities and personnel issues.
  • Normal work week 7am -3pm is forty (40) hours Monday-Friday, but the ability to work extended hours and weekends to respond to emergencies and meet deadlines may be required.
  • Physical Requirements :

    The functions of the position are usually performed sitting but may require some amount of time standing. Some amount of stooping, kneeling, bending, reaching, stretching, pushing, crouching, walking, carrying and other movements may be required. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others, or to otherwise demonstrate or explain how they can perform the essential functions listed above.

    Minimum Qualifications :

  • Associate's Degree (Bachelors preferred)
  • Previous office experience.
  • Strong computer skills, especially Office 365.
  • Ability to work with minimal supervision.
  • Strong interpersonal, verbal and written communication skills.
  • Ability to follow department Uniform Policy.
  • Total Compensation

    Daemen University offers a robust total compensation package that includes :

  • Health insurance with an option of two plans : an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
  • Dental insurance through the Guardian network.
  • Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
  • An 8% employer contribution to the retirement savings account when employees contribute just 5%.
  • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
  • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
  • Generous time off for administrative and staff employees.
  • Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine.

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