What are the responsibilities and job description for the Administrative Customer Service Specialist position at Dahl Consulting?

Job Description

Do you have a positive attitude and sincere willingness to constantly learn and grow? Dahl Consulting is currently partnering with a leading company in the health insurance industry. We work one-on-one with great candidates to help connect them with employment opportunities. This company is hiring an Administrative Customer Service Specialist for a permanent role! Interested? Get more details below :

Worksite Location : St. Louis Park, MN
Compensation : $23.00-$27.00 per hour

What you will do as an Administrative Customer Service Specialist :

Answering inbound and making outbound telephone calls servicing Senior clients

Conversations with Clients and Customers; providing information about company services

Scheduling appointments and gathering client information with accuracy and efficiency

Contacts clients to obtain missing information or data

Supporting Sales Team, setting appointments, confirmations and follow-up calls

Client base is 65 so experience with dealing with Senior Aged Clients is a plus

Working on various computer systems including Microsoft products and Salesforce

Data entry of client information into company database with accuracy and efficiency

Able to follow directions and work independently but also able to work as a team to accomplish company goals

Provide support to existing office administrative staff during completion of application and filing process which may include sorting, copying, scanning, faxing, filing, and mailing

What you will bring to the role as the Administrative Customer Service Specialist :

3 years of office support, administrative assistant and customer service experience

Background at local or national insurance companies dealing with Medicare or health insurance products desired but not required

High Proficiency with MS Office - including Word, Excel and Outlook and others

Experience with Salesforce platform

Willingness to learn Medicare and Health Insurance policies and principles

Ability to pass Annual Medicare AHIP Training and certification

Experience with Social Media Marketing

Basic website maintenance through Word Press

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.

Benefits include : PTO and holidays.

As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary : www.dahlconsulting.com / benefits-w2fta.

Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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Salary : $23 - $27

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Administrative Customer Service Specialist

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