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Client Services Specialist

Dahl Consulting
Waite, MN Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

Job Description

This role offers opportunities for career growth in a fast-growing company! Dahl Consulting is currently partnering with a leading business administration services company. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring a Customer Service Representative for a contract-to-hire role! Interested? Get more details below!

  • Worksite Location : Waite Park, MN
  • Compensation : $21.00-$22.00 per hour

What you'll do as the Customer Service Representative :

  • Provide friendly, efficient, and professional customer support via phone, email, and chat
  • Address customer inquiries, troubleshoot issues, and provide timely resolutions
  • Build strong relationships with customers by demonstrating empathy and active listening
  • Maintain up-to-date knowledge of company products, services, and policies
  • Escalate complex issues to the appropriate departments while ensuring a seamless customer experience
  • Identify customer needs and recommend solutions or additional services
  • Collaborate with team members to improve processes and enhance customer satisfaction
  • Track customer interactions in the CRM system and ensure all inquiries are properly documented

    • What you'll bring to the Customer Service Representative role :

  • 1-3 years of customer service or related experience
  • A passion for helping customers and going the extra mile to find the solution to their problems
  • A problem-solving mindset with a customer-centric attitude
  • Strong verbal and written communication skills
  • Ability to multi-task, prioritize, and manage time efficiently
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and CRM systems (HubSpot, Salesforce, or similar)

    • Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225, or start an online chat with us.

    Full-time benefits : UHC healthcare (Bronze, Silver plans), 401k matching, dental / vision coverage, 7 federal holidays, company events, and free snacks.

    Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary : www.dahlconsulting.com / benefits-w2fta.

    Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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    Salary : $21 - $22

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