IT Project Coordinator

Overview

Daifuku North America, a group company of Daifuku in Japan - the largest material handling company in the world. Our advanced systems move everything from car bodies at auto plants to luggage at airports to packaged goods at warehouses. We are known as experts in engineering, manufacturing, and servicing innovative automated materials handling systems including conveyors, automatic guided vehicles, automated storage & retrieval systems, and integrated controls.

The company is currently seeking a IT Project Coordinator.

The IT Project Coordinator is responsible for supporting IT project execution by tracking project tasks, organizing documentation, and ensuring smooth communication between IT teams and stakeholders. This role assists with project intake, scheduling, and reporting, helping to ensure that IT projects are completed on time and within scope.

Responsibilities

This position is ideal for a highly organized individual with strong administrative and coordination skills, capable of managing multiple priorities in a fast-paced IT environment.

Major Areas of Responsibility

• Assist with the intake, tracking, and documentation of IT projects and PTASKs.
• Maintain and update project status reports, timelines, and dashboards.
• Schedule and facilitate meetings, record notes, and follow up on action items.
• Track deliverables, risks, and dependencies to ensure timely project completion.

• Maintain and organize project files, reports, and documentation.
• Assist in refining PTASK classifications and project intake forms.
• Help ensure compliance with IT governance and tracking requirements.

• Act as a point of contact between IT teams, business stakeholders, and leadership.
• Communicate project updates, deadlines, and status reports to relevant parties.
• Work closely with IT team leads to track resource availability and task progress.

• Support IT project tracking efforts in ServiceNow or other tools.
• Assist in automating tracking and reporting processes where applicable.
• Identify bottlenecks in project workflows and suggest improvements.

Skills & Abilities

• Detail-Oriented: Ensures accuracy in tracking and documentation.
• Problem-Solver: Identifies gaps and follows up on pending tasks.
• Team Player: Works well with IT team leads and project stakeholders.
• Time Management: Manages multiple priorities effectively.

Qualifications

Education & Experience

• High school diploma or a bachelor’s degree in business, Information Technology, or a related field.
• 1 years of administrative, project coordination, or IT support experience.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Strong organizational and multitasking skills.
• Ability to track tasks, document progress, and manage priorities.
• Excellent verbal and written communication skills.

Preferred (Not Required):

• Experience working in an IT environment or supporting IT teams.
• Familiarity with project tracking tools (ServiceNow, Smartsheet, JIRA, or similar).
• Basic understanding of IT systems and workflows.

Demonstrated Physical Abilities

Remain stationary for 50% of the time; move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; inspect documents; communicate with others through talking/hearing; read/identify/assess forms and correspondence. 

Daifuku North America is an Affirmative Action/Equal Opportunity Employer/Veterans/Disabled, and federal sub/contractor. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please call 248-553-1000.

Daifuku North America offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.

At this time our company only receives applications online. If you need assistance applying online to this position, please call 248-553-1000 and leave a message and your call will be returned.

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