What are the responsibilities and job description for the Operations Call Center Agent position at Daikin?
About the Position:
We are looking for an experienced professional to fill the role of Operations Call Center Agent at Daikin. As a key member of our customer service team, you will be responsible for handling incoming calls, managing service requests and providing exceptional customer service.
Main Responsibilities:
- Respond to customer inquiries and resolve issues promptly.
- Manage service requests and assignments.
- Communicate effectively with customers and internal stakeholders.
What We're Looking For:
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Experience in customer service or call center environment preferred.