What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Daily Dot Art?
About Us
Welcome to Daily Dot Art, your premier destination for creative and innovative digital graphic design solutions. We have quickly established ourselves as a leading force in the industry, delivering exceptional designs that captivate audiences and elevate brands.
Job Description
The Customer Service Representative will serve as the main point of contact for customers, providing assistance with inquiries, troubleshooting issues, and ensuring an overall positive experience with Daily Dot Art. The ideal candidate will have excellent communication skills, a customer-first mindset, and a proactive approach to problem-solving.
Location: Dallas, TX
Job: Full time
Pay: $18.50 - $27.00 per hour
Responsibilities
Welcome to Daily Dot Art, your premier destination for creative and innovative digital graphic design solutions. We have quickly established ourselves as a leading force in the industry, delivering exceptional designs that captivate audiences and elevate brands.
Job Description
The Customer Service Representative will serve as the main point of contact for customers, providing assistance with inquiries, troubleshooting issues, and ensuring an overall positive experience with Daily Dot Art. The ideal candidate will have excellent communication skills, a customer-first mindset, and a proactive approach to problem-solving.
Location: Dallas, TX
Job: Full time
Pay: $18.50 - $27.00 per hour
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat.
- Provide detailed information about Daily Dot Art’s products, services, and upcoming events.
- Assist customers in placing orders, processing returns, and resolving billing questions.
- Maintain detailed and accurate records of customer interactions in the CRM system.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
- High school diploma or equivalent
- Strong verbal and written communication skills.
- Proficiency in basic computer applications, including Microsoft Office and CRM software.
- Excellent problem-solving skills and a detail-oriented approach.
- Ability to multitask and handle a fast-paced environment.
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
- Access to exclusive digital art resources and tools.
Salary : $18 - $27
