What are the responsibilities and job description for the Principal, Business Development - Aftersales - Washington, DC position at Daimler AG?
Job Description - Principal, Business Development - Aftersales - Washington, DC (MER0003K9E)About UsMercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team.Job Overview : Maximize the performance and growth of the Mercedes-Benz USA Customer Services business by driving parts revenue opportunities through customer pay and wholesale, in support of new and pre-owned vehicle sales. Maintain a focus on enhancing customer satisfaction as a key driver for retention and long-term brand loyalty.This role requires a balanced approach of both onsite and virtual support of assigned dealers to ensure continuous dealer engagement, capitalizing on business development opportunities, and fostering long-term growth across all revenue streams.Responsibilities : Field-based, with up to 75% travel to dealers and dealer groups, providing direct on-site (or virtual) support to foster business development and performance improvements.Collaborate with MBUSA headquarter teams to implement strategic business initiatives and identify growth opportunities.Build and maintain strong relationships with dealership management, operational teams, and vendor partners.Execute MBUSA’s strategic plans, guiding dealers through performance initiatives, process improvements, and targeted business development efforts.Utilize MBUSA defined tools, methods, and policies in consulting dealers to improve their performance.Ensure dealership facilities meet Mercedes-Benz brand standards.Foster a culture of collaboration, innovation, and transparency within the organization.QualificationsEducation
- Degree in Automotive Management, Business Management, Finance, Economics, or a related field preferred; or a minimum of 10 years of relevant experience.Experience
- Over 7 years of proven experience in Sales & Aftersales Retail / Wholesale operations.Skills
- Self-Motivated and Go-Getter mentality are critical to success in this role.Additional InformationEEO StatementMercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team.#J-18808-Ljbffr
