Logistics Planner / Dispatcher

Job Description

Are you looking for an exciting career opportunity? Explore all the possibilities of dairy and join the PET Dairy Logistics team. We have a great opportunity on our Logistics / Dispatch team.

PET Dairy has an immediate job opening for skilled Logistics Planner / Dispatcher, responsible for the daily coordination activities and / or coordinate day-to-day inbound and outbound logistical operations of a more routine nature. This may include the planning / consolidating, scheduling, sourcing, settlement, warehousing, and transportation of products to distributors or internal / external customers, as well as coordinating the scheduling and dispatching of truck drivers to ensure timely and efficient delivery of product shipments.

PET Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers. Our mark matters and it represents the wholesomeness of dairy that we share with our communities and loved ones. DFA manufactures a variety of dairy products, including cheese, butter, fluid milk, ice cream, dairy ingredients and more, under well-known and established regional brands. Our fingerprints touch thousands of brands across the marketplace, and we're passionate about delivering the simple pleasures of dairy to people everywhere, straight from our family farm-owners. At PET Dairy, we are proud to provide families with fresh, delicious dairy.

By joining DFA, you can help us continue to make a difference that matters. We care deeply about the well-being of our neighbors and friends, and we celebrate the diversity of our company and our world. It takes an incredible team to deliver the goodness of dairy and enrich our communities – come join us!

SCHEDULE : Monday - Friday from 9am to 6pm

RESPONSIBILITIES :

Manage customer needs and / or orders for load planning using software tools and considering various factors (geographical areas, delivery dates, amount of product, etc.) to optimize loads / truckloads

Prepare schedules that balance all parties’ (member, customer) needs with planned load efficiency and profitability

Facilitate effective communication with haulers / drivers and for-hire carriers; provide daily hauler / carrier support through the automated tendering process and ensure all loads are picked up and delivered in a timely manner

Communicate with plant personnel, haulers / drivers, for-hire carriers, and warehouse / shipping locations to resolve common shipment and / or service issues, special deliveries, and order adjustments; keep everyone informed of critical changes

Support on-time delivery problem solving and performance improvements with customers; actively communicate with all impacted parties to discover solutions to various issues, such as the shipment of wrong product, excess or deficit of product, missed delivery time or date, etc.

Work closely with internal contacts to maintain vendor, carrier, and customer data, such as delivery location, frequency, etc.; use this information to support efficient and economical transportation of customer deliveries or shipments

Ensure all transactions are tracked and accurately recorded in the appropriate systems. Reconcile assigned transactions (pickups / receipts) with customers, haulers, members, etc., daily

Ensure plant managers / staff, suppliers, customers, and haulers have properly documented, reported, and or entered all product and freight data required in the systems

Review with management the status of current week’s activities and transactions; provide an estimate of current month’s performance, if appropriate

Perform demand forecasts for peak delivery periods, as requested

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

Education and Experience

Undergraduate degree in business, logistics, supply chain, distribution management, or related curriculum (or equivalent combination of experience and education)

0 to 2 years of transportation, distribution, dispatching, supply chain, or related experience, applying knowledge of the motor carrier industry; knowledge of or experience with transportation management systems (TMS) preferred

Certification and / or License – may be required during course of employment

Knowledge, Skills, and Abilities

Knowledge of the principles, practices, and economics of distribution and logistics

General knowledge of regulatory requirements, rules, and regulations (DOT, GMP, USDA, OSHA, HACCP)

Knowledge of and skill with Microsoft Office Suite and company computer systems

Able to interact positively and work effectively with others (interpersonal skills)

Able to handle challenging or conflict situations with tact and professionalism

Able to communicate clearly and effectively, both verbally and in writing

Able to problem solve basic to moderately difficult situations, multi-task and prioritize work activities

Able to work with accuracy and attention to detail

Able to perform task and duties without constant supervision

Must be able to read, write and speak English

DFA is an Equal Opportunity Employer