Quality Assurance Supervisor

Exciting Opportunity for a Quality Assurance Leader! Due to an internal promotion, we are seeking a dedicated Quality Assurance Supervisor to join our team at our Mechanicsburg, PA plant. In this key role, you will lead and support quality assurance operations, ensuring compliance with company policies, procedures, and regulatory standards. You will oversee quality activities at every stage of production, providing guidance to employees and fostering a strong culture of food safety and quality. Reporting to the Quality Manager, you will play a vital role in upholding and enhancing our commitment to excellence in food safety and product quality. If you are a proactive leader with a passion for quality and continuous improvement, we invite you to apply!

Core responsibilities include, but are not limited to:

• Complete required quality record review such as laboratory documentation, CCP, PC, and other documentation.
• Write, review, and implement quality assurance procedures.
• Recommend modifications or upgrades to testing procedures or equipment. Coordinate procurement of items required for the lab.
• Assist the quality manager and partner with operations with the pathogen environmental monitoring (PEM) program including oversight of the swabbing program, investigation/corrective actions, and mitigation activities.
• Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
• Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes.
• Support customer, regulatory, and third-party quality and food safety audits.
• Investigate, find solutions, and implement remedies to quality issues and customer complaints
• Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic).
• Supervise hourly employees' activities to meet or exceed the standards and specifications established by quality assurance and the organization.
• Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion.
• Identify and retain highly effective personnel through proper selection, training, and establishing expectations.
• Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime.
• Maintain close surveillance over inspection/testing procedures and corresponding results to ensure the finished product is food-safe and meets customer expectations.
• Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends.
• Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees.
• Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements.

• Bachelor of Science degree in food science, biological sciences, or related field preferred. Will consider a minimum of 4 years of experience in lieu of a degree.
• 2-5 years of experience in a quality department with knowledge and experience in labs and sanitation departments.
• A minimum of 2 years of experience in a lead or supervisory role.
• Dairy experience is preferred, seeking a candidate with work experience in the food and beverage industry.
• Certification and/or license - PCQI, HACCP, SQF Practitioner certifications preferred; may be required during the course of employment.
• Ability to calibrate a variety of testing equipment.
• Strong computer proficiency with MS Office (Excel, Word, PowerPoint, Outlook) and computer systems.

Benefits:

• Comprehensive Benefits Package available 1^st of the month after start date
• 401 (k) with company contribution
• Competitive pay
• Paid vacations and holidays
• Career growth opportunities - we promote from within!
• Service recognition and employee rewards
• Employee referral program
• Tuition reimbursement
• Work for dairy farm families

An Equal Opportunity Employer