What are the responsibilities and job description for the Dairy Queen Team Member position at Dairy Queen?
Job Description:
We are seeking a dedicated and customer-focused Crew Member to join our team at Dairy Queen. As a Crew Member, you will play a vital role in delivering exceptional service and quality food to our customers in a fast-paced environment.
Responsibilities:
- Provide excellent customer service by greeting and assisting customers with their orders.
- Accurately handle cash transactions using the cash register and POS system.
- Prepare and assemble food items according to company standards and safety guidelines.
- Maintain cleanliness and organization of the dining area, kitchen, and service stations.
- Assist in bussing tables and ensuring a tidy environment for guests.
- Follow food handling procedures to ensure the safety and quality of all food products.
- Collaborate with team members to meet customer demands efficiently during peak hours.
- Support sales initiatives by promoting menu items and upselling when appropriate.
Requirements:
- Previous experience in a quick service fast food restaurant is preferred but not mandatory.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Basic math skills for handling cash transactions accurately.
- Familiarity with cash handling procedures and experience operating a cash register or POS system is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Knowledge of food preparation techniques and food safety regulations is advantageous.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
