IT Systems Engineer

About Daiwa Capital Markets America Inc.:

Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan.

Position Summary:

We are seeking an experienced Systems Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves the ongoing administration and maintenance of a highly available corporate infrastructure, leveraging expert-level Azure knowledge, managing cloud-based and on-premises systems. In addition, supporting security-related systems and the firm’s other infrastructure components while collaborating with IT teams to ensure operational excellence. This position demands deep technical expertise, strategic thinking, a commitment to providing 24x7 support of critical financial business operations and a proactive approach to problem-solving.

Reporting to the Systems Manager in the Information Technology department, you will be an integral part of the Systems Administrators group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner.

Core Responsibilities:

Responsible for the ongoing administration, management, and strategic design of the firm’s infrastructure systems.

• Provide 24x7 support to maintain continuous uptime for the firm’s corporate infrastructure.
• Provide Level 2 and 3 support to other teams within the IT department.
• Provide support of O365/Exchange Online, Azure, Active Directory (AD), Entra ID.
• Management and Design of compliance-based systems (e.g. BloombergVault).
• Cloud based Infrastructure management, design and ongoing support.
• Management of applications, scripting, backups and on-prem infrastructure (Virtual/Physical).
• SFTP, NDM, SQL, DHCP, DNS, DFS, File Servers, PowerShell, SolarWinds, VMWare.
• SAN/NAS, SRM/RecoverPoint/Zerto and other storage technologies (EMC/Dell).
• Manage disaggregated hyperconverged infrastructure (Host, Storage, Networking).
• Manage and maintain relationships with hardware/software/infrastructure vendors.
• Manage and maintain relationships and peering states with market related vendors.
• Project Management – ability to lead and manage systems and infrastructure projects.
• Perform moves / adds / changes related to infrastructure.
• Design, maintain and support server-related systems; create and update documentation.
• Budgeting familiarity for equipment/software lifecycle management.
• Ongoing Data Center maintenance and inventory management.
• Address security related tasks / projects.
• Provide rotational on call support after-hours and on weekends.

Required Qualifications:

• 5 years of experience administering server/cloud infrastructure in a fast-paced financial services environment.
• 5 years administering O365/Exchange online, Azure, AD, and Cloud based Infrastructure.
• 5 years of experience with various storage technologies.
• Experience with HP/Dell/EMC storage, virtualization and dHCI high performance virtualization platforms.
• Experience with various systems, DNS, DHCP, SQL, DFS, PowerShell.
• Experience with Data Center management.
• Expert-level Azure knowledge. Proven skills in Azure administration, management, and design.
• Hands on experience with systems automation and scripting tools.
• Experience with network security systems / services as well as enterprise monitoring systems.
• Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours.
• Ability to independently manage projects from research and testing to production deployment.
• Ability to mount server equipment. Must be able to lift and carry items weighing up to 50 lbs.
• Exceptional server/systems troubleshooting skills and ability to resolve complex technical issue.
• Excellent communication skills with a high focus on customer service.

Preferred Qualifications:

• Possession of high-level certifications in Microsoft Azure, Windows Administration, VMware Certified Professional (VCP) or other industry / Microsoft certifications.
• Skilled in disaster recovery and business continuity planning with hands-on experience managing tools like Zerto or RecoverPoint.
• Proven experience in similar IT infrastructure roles within financial services environments, ensuring an understanding of industry-specific security and compliance needs.
• Prior experience in training other staff members on technical systems and processes, showcasing leadership capabilities and team collaboration.

Company Culture and Benefits:

Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization.

Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to:

• Competitive Benefits Package (Medical, Dental and Vision)
• Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability)
• Flexible Spending and Health Savings Accounts (FSA and HSA)
• Employee Assistance Program (EAP)
• Comprehensive health and wellness benefits
• Parental Leave
• Family building benefits
• 401(k) with company match
• Paid Time Off and holidays
• Professional development, educational assistance and training programs
• Community Engagement Programs

DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week.

DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.