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Administrative Manager - Social Services

Dakota County, MN
Saint Paul, MN Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/16/2025

Salary : $99,074.00 - $154,803.00 Annually

Location : West St. Paul, MN

Job Type : Full-Time

Remote Employment : Flexible / Hybrid

Job Number : 32030.25.001

Department : Social Services

Opening Date : 02 / 12 / 2025

Closing Date : 2 / 26 / 2025 4 : 30 PM Central

General Description

POSTING TYPE : Open Competitive

DEPARTMENT : Social Services

HOURS : Full-time

PREFERRED HIRING RANGE : $99,074 - $111,458 / year (111 Salary Grade)

FULL SALARY RANGE : $99,074 - $154,803 / year

LOCATION : Hybrid; telework and in person at the Western Service Center, Apple Valley

UNION : None

CLOSE DATE : 4 : 30pm on 2 / 26 / 2025

Come join us at Dakota County and "Be more" . Dakota County employs over 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work . The work County government does is unique. Dakota County offers important careers - the kind of careers that make a difference in people's lives.

Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves

This Administrative Manager will co-manage the administrative operation of the Social Services department with a focus on Children and Family Services. This Administrative Manager will assist with the coordination of division-wide administrative operations to ensure quality customer service and maintain effective service delivery including division-wide operational effectiveness. The Administrative Manager positions manage the development and implementation of department and division-wide policies and procedures and monitor for operational compliance; coordinate the administration department's strategic and budget planning under the direction of the division operations manager and deputy director; perform general accounting, financial management and reporting; oversee department purchasing and asset management; provide IT support including leading the implementation of appropriate technology to support the department's internal and external customers; coordinate facility management, emergency response and risk management in alignment with county-wide policies and expectations; coordinate and lead the implementation of county-wide, division-wide, and department-wide initiatives and projects; design and implement measurement metrics to monitor compliance with requirements and best practice.

SELECTION PROCESS

  • You must submit an online application that includes supplemental questions
  • We assign your application a score based on your qualifications
  • Top scoring candidates are referred to the hiring manager for interview consideration
  • There will be at least two rounds of in-person interviews at our Western Service Center in Apple Valley. First-round interviews will identify candidates that will be invited back for a second-round interview.
  • We conduct background and reference checks before hiring.

Minimum Qualifications

NEED TO HAVE

  • Bachelor's degree in Business Administration, Public Administration, Organizational Management, or a related field AND Five years administrative and supervisory experience, project management experience, information technology systems development and implementation, or combination of the above to total five years
  • Master's degree in Public Administration, Business Administration, Organizational Management or related field AND Three years administrative and supervisory experience, project management, information technology systems development and implementation or combination to total three years
  • Combination of education and experience to total nine years including administrative and supervisory experience, project management, information technology systems development and implementation or combination to total nine years
  • NICE TO HAVE

  • Experience with governmental public human services
  • Experience in state, county or city government
  • Experience in budgeting including forecasting revenues and expenses
  • Duties & Responsibilities

    These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

    1. Coordinate and oversee the implementation of administrative operations within the Social Services department, assuring efficiency, effectiveness and responsiveness.

    2. Monitor operational performance, conduct organizational and functional analyses, and make recommendations for improved operations.

    3. Lead the development and implementation of process improvement efforts and develop and / or modify accompanying policies and procedures to ensure compliance and support efficient operations within the department and across the division.

    4. Evaluate and recommend application of tools to support the technical needs and direction for the department. Manage requests for and allocation of IT assets and equipment requirements.

    5. Coordinate cooperative initiatives, projects, and tasks with other County departments.

    6. Manage and supervise staff; hire, direct, and supervise department personnel directly or through supervisors.

    7. Provide strategic management and leadership through the development of goals, objectives, and strategic work plans; establish criteria and standards for achievement.

    8. Manage the department's emergency response, facilities and safety / risk management functions as trained and assigned by the Director.

    9. Coordinate the planning and development of department budget recommendations.

    10. Monitor department expenses and revenues and prepare financial reports as requested by the department and / or division directors.

    11. Assist Department and Division leadership with planning, research, policy analysis and reporting of department and divisional projects; make recommendations; prepare and disseminate reports.

    12. Demonstrates a commitment to support cultural diversity County wide, actively supports the County diversity initiatives, and works to address the needs of diverse and underrepresented communities.

    ESSENTIAL JOB FUNCTIONS : 1 through 12

    Knowledge, Skills & Abilities and Work Environment

    These are the competencies for the role. Candidates must possess most but are not required to have all. Training may be provided.

    REQUIRED AT TIME OF HIRE :

  • Ability to work both independently and with team members to accomplish tasks, planning functions and problems resolution.
  • Excellent verbal and written communication skills.
  • Proven ability to use good judgment and make sound decisions.
  • Proven ability to organize work effectively and efficiently.
  • Proven ability to inspire, train, coach and supervise subordinates.
  • Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
  • Demonstrated ability to resolve conflict.
  • Demonstrated understanding and awareness of the principles and practices of operations management and supervision.
  • Strong knowledge of and demonstrated experience with strategic planning, financial management, project management, data collection and analysis.
  • DEMONSTRATED WITHIN 6-MONTH PROBATIONARY PERIOD :

  • Strong knowledge of local government's office policies and procedures.
  • Strong knowledge of the human services field.
  • Ability to exercise sound decisions within the framework of Departmental and State guidelines
  • WORK ENVIRONMENT : Work is primarily sedentary and is usually accomplished while incumbent is comfortably seated at a desk or table. Some mobility during the course of a normal workday in connection with attendance at meetings and conferences, or while researching files. Items carried typically are light objects such as briefcases, notebooks, and data processing reports.

    WHO ARE WE

    Dakota County is Minnesota's third largest county and home to more than 400,000 residents. Our motto is "Be More" and we strive every day to achieve excellence public service, with a focus on four values : Service, Integrity, People, and Innovation.

    Dakota County Employee Relations

    www.co.dakota.mn.us

    Main Number 651.438.4435 (contact 8 a.m. - 4 : 30 p.m. Monday - Friday)

    Fax 651.438.8178

    Visit our Benefits site for more information.

  • Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and / or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
  • Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.

    Minimum Qualifications Screening. Select the answer that best describes your qualifications :

  • I have a Bachelor's degree in Business Administration, Public Administration, Organizational Management, or a related field AND Five or more years administrative and supervisory experience, project management experience, information technology systems development and implementation, or combination of the above to total five or more years
  • I have Master's degree in Public Administration, Business Administration, Organizational Management or related field AND Three or more years administrative and supervisory experience, project management, information technology systems development and implementation or combination to total three or more years
  • I have a combination of education and experience to total 9 or more years including administrative and supervisory experience, project management, information technology systems development and implementation or combination to total nine or more years
  • I do not have any of the above mentioned education and / or experience.
  • If you selected "an equivalent combination of education and experience" to the question above, describe how your education and experience are relevant to this position.

    What is the major of your highest earned degree? If you have no degree, indicate "NONE".

    Check all that apply :

  • I have governmental public human services experience
  • I have experience in state, county or city government
  • I have experience in budgeting including forecasting revenues and expenses
  • None of the above
  • How many years do you have of supervisory experience?

  • Less than 3 years
  • 3 - 4 years
  • 5 - 7 years
  • 8 - 10 years
  • More than 10 years
  • None
  • Describe your supervisory experience. List the agency you worked for and the number of employees you supervised. If you have no experience, indicate "NONE".

    How many years of experience do you have in project management?

  • Less than 3 years
  • 3 - 4 years
  • 5 - 7 years
  • 8 - 10 years
  • More than 10 years
  • No experience
  • Describe your experience in project management. If you have no experience, indicate "NONE".

    How many years of experience do you have with information technology systems development and implementation?

  • Less than 3 years
  • 3 - 4 years
  • 5 - 7 years
  • 8 - 10 years
  • More than 10 years
  • No experience
  • Describe your experience in information technology systems development and implementation. If you have no experience, indicate "NONE".

    Do you have experience in program evaluation and / or analysis which includes financial compliance responsibility with state, federal and local regulations and mandates?

    Describe your program evaluation and / or analysis which included financial compliance responsibility with state, federal and local regulations and mandates. If you have no experience, indicate "NONE".

    Do you have experience reviewing and analyzing outcome performance measurement data?

    Describe your experience reviewing and analyzing outcome performance measurement data. If you have no experience, indicate "NONE".

    How many years of experience do you have working or volunteering with underrepresented communities (people of color, lower social-economic levels, etc.)? Include positions where your clients were at least 20% from these populations.

  • Less than 1 year
  • 1 - 2 years
  • 3 - 4 years
  • 5 or more years
  • Describe your working or volunteering experience with underrepresented communities (people of color, lower social-economic levels, etc.). Include positions where your clients were at least 20% from these populations.

    Describe your experience cultivating and supporting diverse work teams that promote inclusion, diversity and equity.

    If selected for this position, what would be your minimum acceptable salary?

    Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.

  • Facebook
  • Friend, Family or Colleague
  • InDeed
  • Job Fair or Dakota County Event
  • Job Interest e-mails from Dakota County
  • JobsInMinneapolis / StPaul
  • League of Minnesota Cities
  • LinkedIn
  • Minneapolis Diversity.com
  • Minnesota Diversity.com
  • Minnesota Works Website
  • Minnesota Jobs Network.com
  • Minnesota Association of Counties
  • Monster
  • Professional Association Website
  • Referred by a Dakota County Employee
  • St Paul Diversity.com
  • College Website, Instructor, Career Services
  • Dakota County Website
  • Other
  • If you selected Other, please indicate where you heard about this opportunity with Dakota County.

    Required Question

    Salary : $99,074 - $154,803

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