Public Service Associate - Property Taxation & Records

Salary : $44,816.00 - $70,025.00 Annually

Location : Hastings, MN

Job Type : Full-Time

Job Number : 7418.25.002

Department : Property Taxation and Records

Opening Date : 02 / 28 / 2025

Closing Date : 3 / 14 / 2025 4 : 30 PM Central

General Description

POSTING TYPE : Open Competitive

DEPARTMENT : Property Taxation and Records

HOURS : Full-time

SALARY RANGE : $44,816- $70,025 (Grade 104)

PREFERRED HIRING RANGE : $44,816 - $50,418

LOCATION : Administration Center - Hastings, MN

UNION : Non-Union

CLOSE DATE : 4 : 30 p.m. on 3 / 14 / 2025

The Public Service Associate is responsible for performing a variety of technical duties related to property recording and property taxation, including cash receipting, processing land records documents, updating property tax information, posting of financial information, and other general office duties. The position is also responsible for assisting customers with passport applications and questions. Responsible for performing a wide variety of daily customer service- oriented job functions involving the specialized knowledge of regulatory and statutory requirements, operating procedures, and software programs.

Who We Are

Dakota County is Minnesota's third largest county and home to more than 400,000 residents. Our motto is "Be More" and we strive every day to achieve excellence public service, with a focus on four values : Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

Minimum Qualifications

Need to Have Qualifications :

• High school diploma or equivalent GED, AND
• Two years office experience, which MUST include :

working directly with the public in an office setting, AND

Nice to Have Qualifications :

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

Provide complete and accurate technical information relating to property records, property taxation and assessment. Coordinate with internal and external contacts for efficiency and accuracy when needed.

Receipt a variety of payments and service fees. Correctly calculate fees and complete tax calculations. Prepare estimates and communicate information to customers. Process transactions in a cash collection system using proper revenue codes, validate receipts and documents, process overpayments. Balance receipts and reports daily.

Determine and update public and non-public records utilizing technical applications.

Perform duties such as proofing, verifying information, and preparing mailings. Process outgoing mail and distribute incoming U. S. and interoffice mail. Assist in training of new staff.

Draft correspondence, complete forms, create charts, and compose documents using correct grammar. Follow-up on correspondence. Sort and file various kinds of documents and information.

Instruct and assist customers to access property information and archived records on public information terminals.

Knowledge, Skills & Abilities and Work Environment

Knowledge and understanding of office procedures, regulations, Minnesota statutes and rules, procedures and practices of various types of licenses, vital statistics, elections, property records and property taxes.

Ability to establish and maintain effective working relationships with other employees and the general public.

Understand and administer statutory and department policies and requirements.

Ability to listen carefully.

Excellent verbal and written communication skills.

Knowledge of business English, grammar and mathematics.

Ability to understand and explain in layperson terms : instructions, policies, statutes, rules, procedures and systems to the general public.

Ability to analyze information and make decisions.

Knowledge of basic accounting principles, practices and procedures.

Ability to operate a personal computer and various office machines.

Work Environment

Work is performed within a County office building. Lifting requirement of up to 25 pounds on an occasional basis. Frequent wrist and finger manipulation due to high concentration of computer work.

Selection Process

We assign you a score based on your qualifications

Top scoring candidates are referred to the hiring manager for interview consideration

We conduct background and reference checks before hiring

Benefits

Excellent work-life balance

Generous paid time off (accrual rate starts at four weeks per year)

Eleven paid holidays each year

Pension with a generous employer contribution

Ability to work from home some of the time

Visit our Benefits site for more information.

Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and / or match answers to the supplemental questions. Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.

Please initial the box below to CONFIRM that you have reviewed, understand and possess the minimum qualifications for this position.

Please select which best describes your highest level of education completed . Degrees or credits must be completed by the close of the posting.

Select your total years of office experience. This experience must be listed on your application.

Select your total years of related work experience working directly with the public in an office setting. This experience must be listed on your application.

Select your total years of related work experience using personal computers in an office setting.

Identify if you have 6 months or more work-related experience using the following

Select your total years of related work experience recording or drafting public real estate documents. Count only full years of experience. This experience must be listed on your application.

Select your total years of related work experience searching public real estate records. Count only full years of experience. This experience must be listed on your application.

Select your total years of related work experience working with property tax. Count only full years of experience. This experience must be listed on your application.

Select your total years of related work experience working with a cashiering system. Count only full years of experience. This experience must be listed on your application.

Do you have previous work related Government / Public Sector office experience? (i.e. city, county, state, or federal)

If you indicated "yes" to the question above, list your job title, duties, and agency name.

Select the statement below that best describes your work preferences.

Are you proficient in another language? Check all that apply :

If proficient in another language, identify the language and years of experience. If not, please indicate NONE.

If selected for this position, what would be your minimum acceptable salary?

Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.

If you selected Other, please indicate where you heard about this opportunity with Dakota County.

Required Question

Salary : $44,816 - $50,418