What are the responsibilities and job description for the Senior Program Associate position at Dakota County?
POSTING TYPE: Open Competitive
DEPARTMENT: Social Services
HOURS: Full-time
PREFERRED HIRING RANGE: $50,194 - $56,468/year (105 Grade Level)
FULL SALARY RANGE: $50,194 - $78,428/year
LOCATION: Hybrid; telework and in-person at the Northern Service Center, West Saint Paul
UNION: AFSCME 306
CLOSE DATE: 4:30 p.m. on 2/13/2025
Come and join over 2,000 skilled individuals whose talents and contributions make Dakota County a premier place to live and work. The work that county government does is unique, and Dakota County offers important careers – the kind of careers that make a difference in people's lives.
Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. Dakota County aims to reflect the community and clients it serves and to foster an equitable and respectful working environment where everyone is empowered to be their authentic selves.
This position is part of a team completing a high volume of fiscal tasks for Social Services. Primary tasks include but are not limited to processing invoices, submitting payments in various systems, conducting fiscal audits, and working closely with internal and external stakeholders and vendors. This position will perform highly skilled administrative functions and tasks under limited supervision.
Click here for information from our staff.• Associates Degree in business administration, human services or related field AND One (1) year of progressively responsible administrative experience in an office environment.
OR
• High School Diploma AND Three (3) years of administrative experience in an office environment
OR
• Current combination of education and experience to total 3 years.
• Candidate must be proficient at keyboard skills including typing at least 45 WPM.
Preferred Qualifications:
• Experience completing payments and processing invoices
• High attention to detail
• Strong ability o multi-task in multiple systems
• Experience in electronic databases and records management systems
To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history background criteria required to access certain networks/systems necessary to perform the essential functions of the position. These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.
ESSENTIAL FUNCTIONS 1-13• Knowledge of State, Federal and County guidelines for appropriate programs.
• Ability to deal effectively with multiple and sometimes conflicting demands while maintaining composure and professionalism. Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
• Ability to work effectively with clients and staff from diverse cultural and ethnic backgrounds.
• Ability to recognize and comply with HIPAA and other data privacy regulations.
• Ability to audit and reconcile various financial records for accuracy related to program services.
• Knowledge of productivity application software (Microsoft Office, etc.).
• Understanding of mission and vision of department and program operational guidelines, business practices, staff needs, and client service outcomes.
• Considerable ability to conduct research, analyze, prioritize and coordinate work according to client and agency needs.
• Ability to utilize County electronic data management system to organize and manage confidential documents in a centralized method.
• Ability to problem solve while demonstrating good judgment.
• Ability to work independently and as a team member.
WORK ENVIRONMENT:
The work is performed in a County office building. Some of the work is sedentary and may have extensive use of computer. Incumbents may need to lift children and up to twenty pounds on an occasional basis. Travel may be required for some departments.
SELECTION PROCESS:
The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.
Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.
DEPARTMENT: Social Services
HOURS: Full-time
PREFERRED HIRING RANGE: $50,194 - $56,468/year (105 Grade Level)
FULL SALARY RANGE: $50,194 - $78,428/year
LOCATION: Hybrid; telework and in-person at the Northern Service Center, West Saint Paul
UNION: AFSCME 306
CLOSE DATE: 4:30 p.m. on 2/13/2025
Come and join over 2,000 skilled individuals whose talents and contributions make Dakota County a premier place to live and work. The work that county government does is unique, and Dakota County offers important careers – the kind of careers that make a difference in people's lives.
Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. Dakota County aims to reflect the community and clients it serves and to foster an equitable and respectful working environment where everyone is empowered to be their authentic selves.
This position is part of a team completing a high volume of fiscal tasks for Social Services. Primary tasks include but are not limited to processing invoices, submitting payments in various systems, conducting fiscal audits, and working closely with internal and external stakeholders and vendors. This position will perform highly skilled administrative functions and tasks under limited supervision.
Click here for information from our staff.• Associates Degree in business administration, human services or related field AND One (1) year of progressively responsible administrative experience in an office environment.
OR
• High School Diploma AND Three (3) years of administrative experience in an office environment
OR
• Current combination of education and experience to total 3 years.
• Candidate must be proficient at keyboard skills including typing at least 45 WPM.
Preferred Qualifications:
• Experience completing payments and processing invoices
• High attention to detail
• Strong ability o multi-task in multiple systems
• Experience in electronic databases and records management systems
To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history background criteria required to access certain networks/systems necessary to perform the essential functions of the position. These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.
- Performs accounting functions such as: prepare and authorize vendor payments, including auditing, adjusting, and approving in compliance with program statutory requirements and County policies.
- Processes program information, verifies and enters information into appropriate data systems specific to program, assuring data integrity.
- Ensure accurate entry of service coding for claiming revenue capture and data integrity in various county and state systems.
- Conducts internal audit of case components, whether fiscal or administrative, to ensure required compliance with state and federal mandates.
- Provides administrative support for multiple program areas, which includes coordinating service authorizations.
- Handles confidential client information with integrity and in compliance with legal regulations.
- Serves as a resource regarding information maintained in state and county systems, as well as tracking or updating information in state and county systems.
- Recommends and develops internal work methods and assists with establishing new procedures and processes to accommodate administrative and program activities.
- Assists program staff with administrative activities related to social services ongoing programs and services.
- May direct calls to appropriate personnel or provide information to case managers and providers to resolve any concerns.
- Performs special projects in support of department programs.
- May be required to: schedule client appointments; organize, prepare, maintain forms, documents, and other program materials; maintain office equipment, call for maintenance.
- Demonstrates a commitment to support cultural diversity County wide, actively supports the County's diversity initiatives, and works to address the needs of diverse and underserved communities.
- Other duties as assigned.
ESSENTIAL FUNCTIONS 1-13• Knowledge of State, Federal and County guidelines for appropriate programs.
• Ability to deal effectively with multiple and sometimes conflicting demands while maintaining composure and professionalism. Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
• Ability to work effectively with clients and staff from diverse cultural and ethnic backgrounds.
• Ability to recognize and comply with HIPAA and other data privacy regulations.
• Ability to audit and reconcile various financial records for accuracy related to program services.
• Knowledge of productivity application software (Microsoft Office, etc.).
• Understanding of mission and vision of department and program operational guidelines, business practices, staff needs, and client service outcomes.
• Considerable ability to conduct research, analyze, prioritize and coordinate work according to client and agency needs.
• Ability to utilize County electronic data management system to organize and manage confidential documents in a centralized method.
• Ability to problem solve while demonstrating good judgment.
• Ability to work independently and as a team member.
WORK ENVIRONMENT:
The work is performed in a County office building. Some of the work is sedentary and may have extensive use of computer. Incumbents may need to lift children and up to twenty pounds on an occasional basis. Travel may be required for some departments.
SELECTION PROCESS:
The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.
Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.
Salary : $50,194 - $78,428
