Online Admissions Counselor

DSU is seeking a highly motivated and dynamic individual to join our team as an Online Admissions Counselor. As an essential member of our admissions department, you will play a crucial role in attracting and guiding prospective online students through the stages of admission to enrollment. The successful candidate will possess excellent communication skills and a student-centered approach.

Responsibilities:

• Guide prospective students through the various stages of the admissions process, from initial inquiry to enrollment, providing them with accurate and timely information about our programs, admission requirements, and enrollment procedures.
• Create comprehensive communication plans tailored to specific target audiences, including prospective students, parents, and educational advisors. Utilize various communication channels such as email, phone calls, social media, and live chat to engage with prospective students and provide personalized guidance.
• Organize and conduct virtual information sessions, campus tours, and registration appointments for prospective students. Utilize video conferencing and virtual platforms to deliver engaging and interactive sessions, answering questions, addressing concerns, and assisting with the registration process.
• Maintain accurate records of prospective students, inquiries, applications, and admissions data using our CRM system.
• Monitor and analyze recruitment metrics to evaluate the effectiveness of recruitment strategies and identify areas for improvement.
• Act as the primary point of contact for online students who have been admitted and are in the process of registration. Provide them with guidance and support to ensure a smooth transition from admission to enrollment, addressing any concerns or issues that may arise.

Qualifications:

• Bachelor’s degree is required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal and communication skills, both written and verbal.
• Excellent customer service skills with a student-centered approach.
• Ability to work independently and as part of a team, demonstrating initiative, flexibility, and adaptability.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Familiarity with student information systems or admissions software is beneficial.
• Previous experience in admissions, enrollment management, or related fields is a plus.

Benefits:

• Flexible benefits package – health, dental, vision, life insurance, short-term disability, hospital indemnity insurance, flexible spending account, health savings account, health reimbursement account.
• South Dakota Retirement System. Employees receive 6% fully matched contributions from SDRS and are vested after three years of service.
• Paid time off – full time 12-month employees earn 15 days per year of annual leave and 14 days of sick leave per year. In addition, employees receive 11 federal paid holidays.
• Reduced tuition for education.
• Professional liability
• Paid family leave

How to Apply:

DSU accepts applications through an on-line employment site. To apply, visit https://yourfuture.sdbor.edu. Please submit a cover letter, resume, unofficial transcripts, and a list of at least three references.

Applications will begin to be reviewed immediately and continue until the position is filled.

In addition to the exciting professional opportunities at Dakota State University, employees will have the privilege of enjoying the benefits of Madison, South Dakota. Nestled in the heart of the state, Madison offers a unique blend of small-town charm and modern amenities, creating an ideal environment for work-life balance.

The city boasts a range of recreational activities, from picturesque parks to outdoor events, fostering a sense of community engagement and well-being. Madison’s scenic landscapes and proximity to nearby lakes provide ample opportunities for outdoor enthusiasts, whether it be fishing, hiking, or simply enjoying the beauty of the great outdoors.

Madison’s location within South Dakota provides easy access to larger cities, cultural events, and regional attractions. Madison is only a short 50 minute drive from South Dakota’s largest city, Sioux Falls.

DSU is committed to equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Applicants with disabilities are invited to identify any necessary accommodations required in the application process. E-Verify, EOE.