What are the responsibilities and job description for the Content Coordinator position at Dale WorkForce Solutions?
You'll play a critical role in managing Client's catalog, ensuring accurate and timely processing of provider-requested content updates. Your work directly impacts the quality and availability of our audiobook catalog, supporting Client's mission to deliver exceptional audio content to millions of listeners.
Primary responsibilities include:
- Manage updates for existing products, leveraging content management systems and ONIX metadata
- Coordinate daily image reprocessing for external provider audiobooks
- Handle Table of Contents (ToC) requests and escalations, working with providers to maintain accurate chapter information
- Coordinate with cross-functional teams to resolve metadata, image, and audio-related issues
Candidate should be:
- An avid consumer of online media, including books (audio and print), podcasts, and other digital content sources.
- A highly organized, detail-oriented manager of projects with impeccable organizational and analytical skills.
- A confident communicator via written and verbal business communication skills.
- Able to thrive in a high-energy environment.
Qualifications:
- B.A., B.S., or equivalent degree, preferably in the humanities
- 1-2 years of experience in content management, metadata processing, or similar operational role
- Proficiency in Microsoft Excel and data management tools
- Strong attention to detail and ability to manage multiple concurrent projects
- Excellent communication skills with ability to work with external providers
Preferred Qualifications
- Client/Amazon experience
- Prior experience in audiobook, publishing, or digital media content operations
- Knowledge of ONIX metadata standards
- Experience with project management and process improvement
- Demonstrated ability to work effectively in cross-functional teams
- Understanding of content ingestion workflows
