Data Center Technician

Position: Data Center Technician x2
Job Type: Full-time/Direct Hire
Location: On-site in New Jersey

Overview:
Required to work within a team of engineers carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Center Hardware (e.g. Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager.

* Working one of the following shift hours: 7a-3p, 1p-9p, 3p-11p EST

Role and Responsibilities:
* Monitor the client's ticket system and ensure tickets are assigned and completed within SLA.
* Audit and document existing cabling installations.
* Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
* Compile patching schedules as required.
* Utilize Cable Management Software as required for patching planning.
* Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
* IMAC-D of all desktop equipment including any peripherals
* Carry Out Data Wiping activities by use of Software tools.
* Carry out all types of patching / jumpering including all types of voice & data, copper & fiber.
* Carry out testing and fault finding on Copper and Fiber Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
* Carry out all types of Copper Voice and Data terminations as required by the portfolio of cabling systems.
* Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
* Carry out surveys and update drawings and schedules.
* Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
* Build, Rack and Stack Network and Server hardware in Data Center Halls and provide connectivity.
* Good understanding of Data Center Operations and protocols.
* Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
* Media Management, incl Tape Library Loads and Ejects.
* Perform Third Party Escorts.

Experience:
* Thorough understanding of modern computer network infrastructure
* Thorough understanding and practical experience of fiber and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
* Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
* Good knowledge of Service Now (and other Process and Asset Management Tools)
* Good knowledge of Server Patching
* Knowledge of LAN / WAN and Active devices
* Able to use all types of Modern Hand Held Cable Standards Testers
* Diligently follow client onsite security protocols
* Good understanding of IT Infrastructure Connectivity
* Good Understanding of patching / connectivity
* Good PC Skills including Excel and Outlook
* Good administrative skills
* Excellent organization skills
* Proactive and enthusiastic approach

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.