What are the responsibilities and job description for the Senior Program Manager position at Dale WorkForce Solutions?
Client: global audiobook producer
Job: Senior Program Manager
Location: On-site 2-3 days per week in Newark, NJ
Duration: 9 month contract
About The Role
The Enterprise Program Management Office (EPMO), is a centralized enabler function responsible for leading complex and highly strategic company programs that require significant enterprise-wide cross-functional coordination. We are the ultimate dot connectors.
The Senior Program Manager is a skilled and experienced Program Management Practitioner, effective at using the entire PMP toolkit, and capable of performing both strategic and tactical work that involves masterfully managing the lifecycle of a complex set of initiatives.
The Senior Program Manager must have an innate ability to problem solve and organize through ambiguity and be able to deliver most work independently with limited guidance from EPMO teammates.
This role has high visibility and will require working globally across all of the client's orgs, marketplaces, and with Amazon teams.
Responsibilities
Job: Senior Program Manager
Location: On-site 2-3 days per week in Newark, NJ
Duration: 9 month contract
About The Role
The Enterprise Program Management Office (EPMO), is a centralized enabler function responsible for leading complex and highly strategic company programs that require significant enterprise-wide cross-functional coordination. We are the ultimate dot connectors.
The Senior Program Manager is a skilled and experienced Program Management Practitioner, effective at using the entire PMP toolkit, and capable of performing both strategic and tactical work that involves masterfully managing the lifecycle of a complex set of initiatives.
The Senior Program Manager must have an innate ability to problem solve and organize through ambiguity and be able to deliver most work independently with limited guidance from EPMO teammates.
This role has high visibility and will require working globally across all of the client's orgs, marketplaces, and with Amazon teams.
Responsibilities
- Own enterprise-wide coordination of multiple complex and strategic company programs with a high degree of ambiguity and constant evolution, connecting the dots across workstreams to enable high quality and on-time delivery of outcomes.
- Manage an assigned portfolio of the most critical projects and programs regardless of topic or prior experience. Projects are a mix of short-term (6 months or less) and long-term.
- Demonstrate a willingness to roll up your sleeves and work shoulder to shoulder with your teams, taking on tasks that may not traditionally fall into activities considered project management, in order to better understand the work or unblock the team.
- Drive continuous clarity with program teams as business and/or program strategy definition evolves over time.
- Help teams make trade-offs between short-term and long-term needs and ensure teams are able to find a path forward in difficult situations.
- Run and manage the business cadence of programs (meetings, planning, reviews) as needed, driving detailed discussions, high-level alignment, and complex decisions.
- Regularly produce detailed verbal and written communications of high fidelity, at both executive and team levels, including taking and sending meeting notes when needed.
- Strive to continuously improve, streamline, eliminate excess process, drive efficiencies, and create standardization of work when possible.
- 6 years of experience in program/project management.
- Proven experience owning 2 or more concurrent complex programs and end-to-end delivery with multiple workstreams.
- Proven experience contributing to major company initiatives and development of business strategies.
- Active PMP
- Experience working directly with C-suite executives including independently building and leading presentations, facilitating and participating in discussions, and providing key inputs to strategic decisions.
- Global thinker with experience working on initiatives involving teams around the world.
- Highly organized individual with strong time management, problem solving, and team facilitation skills.
- PRINCE2, Lean/Six Sigma, Agile Certified practitioner.
- Bilingual Spanish