Investment Operations Analyst - 26238

Investment Operations Analyst - Financial Services

We are seeking candidates for an Investment Operations Analyst position with a highly successful financial services firm located in Boston, MA. This position will be responsible for supporting client investment operations by maintaining databases and client files, processing trades, resolving discrepancies, and addressing inquiries from clients and internal teams. The ideal candidate will have 4 years of investment operations experience within the financial services industry. Qualified candidates who are 100% remote will be considered.

This is a 4.5 month contract position that will pay $40-45/hr (depending on experience) with a 40-hour work week. The candidate must be willing to work the hours of 11:00-7:30pm ET.

Responsibilities:

• Perform the duties related to processes that occur in the late afternoon/evening for their Boston Shareholder Services team including Client Trading and Client Support
• Shareholder Services is responsible for the oversight of NAV distribution by the firm’s Custodian providers
• In the event of a NAV delay, this position will manage the client communication and inquiry process through resolution, including executing the NAV delay checklist and working with IT as necessary for recovery
• Apply understanding of complex internal structures and context surrounding information being processed to perform daily activities, including nightly in-kind processing
• Maintain working knowledge of overall process operating model and assist with deployment of operational changes, including developing and implementing new initiatives and assists with process re-engineering and systems integrations
• Input trades and audit appropriately
• Ensure the highest quality of client satisfaction by responding to clients on general inquiries related to trade placement and settlement with the firm
• Communicate trade settlements to the firm’s custodian providers in an accurate and timely manner
• Operate as backup for team leader when they are unavailable
• Build technical expertise and better understanding of marketplace nuances
• Conform with the 'risk' escalation chain for operational issues and suspicious transactions
• Perform other duties as needed
  
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field required
• 4 years of investment operations experience in investment management, transfer agency experience a plus
• Solid understanding of complex investment issues and investment vehicles with a desire to continuously improve investment knowledge
• Knowledge of investment processes and how client cashflows impact the investment process
• Excellent organizational and execution skills including the ability to prioritize and multi-task under tight deadlines
• Ability to develop and maintain collaborative and professional relationships with internal and external clients and colleagues in global offices
• Problem solving skills in terms of understanding client objectives and developing effective and appropriate solutions
• Excellent collaborative, interpersonal, organizational, and communication skills (written and verbal) skills
• Strong attention to detail and a team player with a positive can do attitude
  
  

If you are interested in learning more about this opportunity, please email your resume to Allie at aross@daleyaa.com.

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