What are the responsibilities and job description for the Network Support Specialist III position at Dallas College?
Network Support Specialist III
Apply locations Cedar Valley Campus time type Full time posted on Posted 29 Days Ago time left to apply End Date : January 20, 2025 (2 days left to apply) job requisition id R7875
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
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Weekly Work Hours
Compensation Range
Staff Range N06
Salary Minimum
65,000.00 Annually
FLSA
United States of America (Exempt)
Position Type
Staff
Position Summary
Responsible for performing complex network support functions, onsite and remotely, in support of the installation and maintenance of network communication equipment and software necessary for terminals, workstations, personal and mainframe computers to effectively communicate over a computer network.
Required Knowledge, Skills, and Abilities
- Advanced knowledge of network hardware troubleshooting and repair.
- Strong understanding of network diagnostics to find routing problems or failed hardware.
- Strong understanding of network infrastructure design, routing protocols, data security and managing network projects as assigned.
- Ability to provide immediate response to critical issues.
- Experience with LAN / WAN networking protocols and devices, including switches, routers and wireless access points.
- Knowledge of applicable data privacy practices and laws.
- Knowledge of printer, media and AV equipment are a plus.
- Knowledge of higher education applications such as Single-Sign-On, Colleague, and Blackboard.
- Strong understanding of Microsoft Active Directory, Virtualized Server farms (VMWare), Azure Cloud including Azure AD, disaster recovery, information security.
- Cisco Networking, Cisco Wi-Fi technologies, Cisco VoIP, Telecommunications, and firewall technologies.
- Experience managing Windows-based servers running in a Hyper-V virtualized environment and an understanding of networking principles.
- Experience maintaining the operability of VMWare host systems / VDI Client hardware and applications as well as other related third-party products.
- Ability to exercise logic and reasoning to define problems, establish facts and draw valid conclusions; make basic decisions that support business objectives and goals.
- Must display excellent organizational and time management skills while working in a fast-paced, constantly changing environment.
- Ability to translate technical information into specifications or action plans.
- Must be able to establish and maintain strong collaborative relationships with stakeholders and constituents with varied and often competing priorities.
- Must be able to work independently and in a team environment.
- Must possess a strong work ethic and maintain confidentiality of sensitive information.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to conduct extensive research to identify complex, multi-faceted problems and take immediate action to address the issues.
- Ability to follow standard operating procedures.
Key Responsibilities
Physical Requirements
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Occasionally may be required to lift and carry materials weighing up to 50 pounds.
Minimum Qualifications
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
About Us
Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas / Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.
Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Applications Deadline
January 3, 2025
J-18808-Ljbffr
Salary : $65,000
