Demo

Technical Writer

Dallas College
Dallas, TX Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/20/2025
Current Dallas College employees will need to log into Workday through My Apps to apply. Simply enter "Find Jobs" in the Workday search bar to view open positions and submit your application.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. To view the job posting closing date please return to the search for jobs page.

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Weekly Work Hours

40

Compensation Range

Staff Range N05 Salary

Salary Minimum

$53,000.00 Annually

FLSA

United States of America (Exempt)

Position Type

Staff

Job Summary

The Technical Writer will contribute to original research projects of the Research Institute by managing all communication related to the creation and dissemination of research results. The incumbent will collaborate with the Executive Director and all team members to write and edit products including insights notes, research reports, and academic papers. The Technical Writer will also participate in the collection, transcription, and analysis of qualitative data research from interviews and focus groups, as well as survey design for quantitative methodologists. The incumbent will conduct background research such literature reviews for current and future projects. The Technical Writer will lead the publication of a weekly ‘infographic’ and a monthly insight note, as well as managing the social media campaigns and web strategy to disseminate research, which could include publications, podcasts, and webinars. The Technical Writer will work with the Dallas College marketing unit, utilizing skills in website and graphic design, and editing data visualizations in products such as Tableau, Power B.I., Canva and StoryMaps.

Required Knowledge, Skills, And Abilities

  • Experience in technical writing for research publication in higher education environment.
  • Experience in survey design and other quantitative instrument construction and collection techniques and analysis.
  • Knowledge of best practices in data presentation and visualization, including graphic design of infographics and data storytelling.
  • Experience with data visualization tools such as Tableau, Power B.I., Canva, StoryMaps, MS Publisher or Adobe InNote.
  • Experience in designing, writing, and editing research reports for a variety of purposes and stakeholder audience.
  • Ability to communicate effectively with a variety of stakeholders through multiple channels and strong data literacy skills.
  • Experience managing social media campaigns and web strategy for dissemination of research results in multiple formats.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

  • One (1) year of experience in technical writing, editing and graphic design in a higher education research environment.
  • Bachelor’s degree (Master’s degree preferred).
  • Official transcripts required.
  • Proficiency in graphic design software such as Canva, StoryMaps, Adobe suite, or MS Publisher. Experience with Tableau or Power BI a plus.
  • Bilingual or multilingual preferred

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Key Responsibilities

  • Manage all communication for The Research Institute related to the dissemination of research results.
  • Design the publication of a weekly infographic, monthly Insight Note, quarterly research reports, and the writing/preparation of academic papers submitted for journal publication.
  • Contribute to the construction and administration of surveys and other quantitative instruments that meet requirements for validity and reliability.
  • Write qualitative research protocols by supporting transcription and analysis of interviews and focus groups.
  • Conducts background research – literature reviews, exploratory data analysis, subject expert interviews, e.g. – to inform the design of original research.
  • Write, edit, and author reports from research findings to be disseminated to internal and external stakeholders for the purpose of driving action and informing policy.
  • Manage social media campaigns and overall web strategy to disseminate publications in multiple formats (publications, podcasts, webinars).
  • Staffing of the Research Institute is in the form of a virtual team, with occasional/quarterly on-site workdays for team planning, directed by the Executive Director and based on the needs of the team members, The Research Institute, and Dallas College.
  • Complete required Dallas College professional development training per academic year.
  • Performs other job duties as required.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly known as the Dallas County Community College District (DCCCD), has served more than three (3) million students. Comprising seven (7) campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Position will be within the Research Institute division.

Applications Deadline

April 4, 2025

Salary : $53,000

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