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Health Navigator

Dallas County, IA
Adel, IA Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 6/5/2025

Job Description

This position is responsible for assisting clients with referrals to appropriate health services programs and resources.

Job Duties

  • Screens and assesses client needs and connects clients to appropriate resources; provides in-home and other on-site visits.
  • Provides support to clients and communities in the development of communication skills and risk reduction behaviors.
  • Communicates with clients and service provider partners to identify issues and provide solutions.
  • Coordinates with other department staff to review cases with supervisor, to manage a sustainable caseload, and discuss complex client needs.
  • Researches and identifies internal and external resources to meet client needs.
  • Provides information to clients regarding program eligibility requirements.
  • Collaborates with medical offices, nurses, and community partners to provide services to clients.
  • Attends community events such as health fairs to provide program information to the general public.
  • Participates in continuing education.
  • Performs related duties.

Qualifications

EDUCATION/EXPERIENCE

  • High School Diploma or equivalent.
  • One to two years relevant experience in Social Work, Community/Public Health or related field.
  • Bilingual experience preferred, but not required.

KNOWLEDGE/SKILLS/ABILITIES

  • Knowledge of program eligibility requirements.
  • Knowledge of community resources.
  • Knowledge of case plan management principles.
  • Knowledge of computers and job-related software programs.
  • Skill in problem solving.
  • Skill in prioritizing and planning.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.

Supplemental Information

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • The work is typically performed while sitting at a desk or table. The employee occasionally lifts light objects and distinguishes between shades of color.
  • The work is typically performed in an office, in patient homes, in school facilities, in other public facilities, and outdoors. The employee is exposed to contagious or infectious diseases and work requires the use of protective devices such as masks, goggles, gloves, etc.
  • Eligible to telecommute with the approval of the Director of Health.

The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Dallas County is an Equal Opportunity Employer. Women, minorities and persons with disabilities are encouraged to apply.


Full-time employees are defined as those that are regularly scheduled to work at least 40 hours per week. Full-time employees are eligible for benefits at the 1st of the month following their first 30 days as a Dallas County employee, unless otherwise noted.
  • Health benefits {medical, dental, vision} are offered as a complete health insurance package; however, employees may choose to accept dental and/or vision coverage only for an alternate monthly rate
    • Complete package: Single plan- $25.83/month; Family plan- $245.96/month
    • Dental only: Single plan - $0 (premium covered by the County); Family plan- $27.40/month
    • Vision: Single plan - $0 (premium covered by the County); Family plan - $10.58/month
  • Participation in the IPERS retirement plan, beginning the first day of employment
  • Long Term Disability which covers 66.66% of the employee's monthly salary after a 120 day waiting period - Premium fully paid by the County
  • Voluntary Short Term Liability – Premium fully paid by the employee
  • Term Life Insurance policy of $50,000 for the employee - Premium fully paid by the County
  • Supplemental Term Life Insurance available for the employee and eligible dependents - Premium paid fully by the employee
  • Flex Spending Account (pre-tax) – Premium paid by employee. Medical: $2750/year limit; Dependent Care: $5000/year limit
  • 11 paid holidays per year
  • 1 floating holiday per year
  • Vacation time – Regular, full-time Department Heads/Elected Officials starting at 4.62 hours/pay period (120 hours/year); Regular, full-time employee accrual starting at 3.08 hours/pay period (80 hours/year; Regular, full-time, 24 or 48 hour shift EMS employee accrual starting at 2.31 hours/pay period (60 hours/year)
  • Sick time – Regular, full-time employee accrual at 5.54 hours/pay period (144 hours/year); Regular, full-time, 24 or 48 hour shift EMS employee accrual at 7.75 hours/pay period (201.6 hours/year)
  • Employee Assistance Program - Premium fully paid by the County
  • AFLAC Supplemental Policies - Premium fully paid by the employee
County sponsored insurance premiums are pre-tax withholdings.

Part time workers do not qualify for insurance unless necessary qualifications are met, however, part-time employees may qualify for IPERS.

Salary : $2,750 - $5,000

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