What are the responsibilities and job description for the Senior Motor Vehicle Clerk position at Dallas County?
This position is responsible for supporting the activities of the front-line motor vehicle staff, running reports and providing input to overall department management. This position has functional supervision over Motor Vehicle Clerk.
The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
- Assists dealerships and customers in the completion of title transfers in compliance with federal and state regulations.
- Monitors DOT changes/updates and communicates with all staff.
- Assists in training new staff members and existing staff learning new job responsibilities
- Completes notations or releases of security interests as sent in by lienholders and separate from title transfers.
- Assists Motor Vehicle Clerks in the completion of transactions, advises, educates and explains legalities.
- Monitors and maintains vehicle emails, disperses responses to assisting clerks.
- Maintains balance of cash drawer and related logs.
- Processes web renewals.
- Maintains daily job rotation to properly staff office when Motor Vehicle Supervisor is absent.
- Collects fees and/or validate documents as required.
- Inspects documents and/or transactions for potential fraud, including odometer fraud, dealer fraud, etc.
- Prints off daily reports and assists in daily balancing.
- Assists in the completion of required paperwork.
- Monitors Qmatic system, daily appointment schedule and manages system in the absence of the supervisor
- Maintains and scans files and records in hard copy and digital formats.
- Serves as backup to the Motor Vehicle Supervisor.
- Serves as backup to the Motor Vehicle Supervisor.
- Performs related duties.
EDUCATION/EXPERIENCE
- High School Diploma or equivalent.
- Three to five years of work related experience in customer service.
KNOWLEDGE/SKILLS/ABILITIES
- Knowledge of modern office practices and procedures.
- Knowledge of county and departmental policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of motor vehicle laws and regulations, including the legal requirements of ownership and title documentation requirements as they relate to trusts, deaths and any other legal area.
- Knowledge of motor vehicle laws, regulations and procedures for all states.
- Skill in prioritizing and organizing work.
- Skill in the provision of customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
- Skill in oral and written communication.
- The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects and must distinguish between shades of color.
- The work is typically performed in an office.
The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Dallas County is an Equal Opportunity Employer.
Women, minorities and persons with disabilities are encouraged to apply.
Salary : $26 - $28
