Telecommunicator (235 days)

Description

• Answers emergency and non-emergency calls for service. Receives and records information, and requests for police / security services in a computerized database
• Dispatches field personnel according to need and priority of the service request
• Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly
• Coordinate and maintain effective communications between field units and neighboring law enforcement agencies
• Uses a computer-aided dispatch system to enter, research and retrieve information
• Monitor closed-circuit television, security, fire, and alarm systems
• React calmly, quickly, and decisively in emergencies to obtain, summarize and relay information both orally and in written form
• Must be able to follow oral and written instructions
• Demonstrate the ability to handle multiple tasks, working under stressful conditions. Activation of emergency procedures for evacuations or similar emergencies
• Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information
• Compile information from different sources to develop a daily briefing or a log that provides information to assist in the daily operations of the agency
• Run queries through Regional, State, and National Crime Information databases as requested by the district police personnel
• Notify outside emergency personnel of weather-related emergencies
• Enter information in the Automated Records Management System (ARMS) computer database
• Maintains confidentiality of information contained in source documents
• Performs all other tasks and duties as assigned

Qualifications