What are the responsibilities and job description for the Flooring Consultant position at Dallas Watson Flooring Inc?
Description
Dallas Watson flooring is a well-established flooring sales & installation company located in Georgetown, serving the city of Seattle and surrounding areas. We have a strong reputation for performing high quality work and making our customers happy with our experienced team of knowledgeable, competent, and caring flooring professionals. We have adapted and adjusted to all the challenges and changes COVID-19 brought and our team is stronger for it. We love our customers and what we do and hope to find the right person to add to our
team!
This position is integral to our daily operations, our satisfied customer base, and the future success of the company. Our flooring consultants main responsibilities are to meet with our customers in their homes to measure, discuss, and guide all aspects of their flooring project from picking out products, providing a quote, and making sure the customer is well taken care of during the process. The flooring consultants work alongside our installation team and project coordinators to ensure the end product of beautiful floors and an overall seamless experience for our customers from start to finish. This is a full-time, commissioned position. We offer competitive pay, medical benefits, 401k with profit sharing, and other company perks.
Requirements
Education and Experience
- 2 years flooring sales or equivalent
- Project management experience preferred
- Experience or interest in interior design a plus
- Knowledge of flooring materials such as hardwood, tile, carpet, and vinyl plank
Required Key Competencies
- Exceptional customer service skills. You must know how to make a customer feel heard and valued
- Critical thinking and problem-solving skills
- Excellent communication skills, written and verbal
- Time management and planning skills
- Great team player and ability to delegate effectively
- Powerful conflict management and negotiation skills
- Proficient computer skills including email, document management and internet
- Excellent attention to detail and organization skills
- Strong self-confidence to work with all types of people
- Excited to learn new things and continually improve and grow
- Adaptable, flexible, and striving to stay positive under pressure