What are the responsibilities and job description for the Server position at Damian?
Damian, located in the Arts District of LA, is currently seeking a highly driven and experienced server to join our team!
Tasks and Responsibilities
Physical Demands
Requires standing for extended periods, walking, pushing, lifting up to 40 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
Position Requirements
Tasks and Responsibilities
- Lead by example in all aspects of service and display a genuine passion for hospitality, always striving to exceed guest's expectations
- Possess an acute knowledge of how to enhance guest experience
- Oversee and guide guest's complete dining and restaurant experience
- Provide knowledgeable, approachable, efficient, energetic, and thoughtful service always
- Ensure food and beverages arrive to guests quickly and correctly and confirm guest satisfaction
- Accurately deliver food to the correct table, seat number, and modification(s) if applicable
- Ensure proper table maintenance, including water service, pre-bussing, etc.
- Communicate respectfully with chefs (and kitchen team) as necessary
- Support team members in the completion of their duties to ensure the satisfaction of all guests before, during, and after service
- Attend daily pre-shift with the Manager (s) on Duty to review what is expected of service before the shift starts
- Maintain complete knowledge of all respective menu items, prices, preparation method/time, ingredients, and quality standards of taste, appearance, texture, serving temperatures, portion size, garnish, and method of presentation
- Receive cash from guests, make any change needed, verify validity of charges, record charges
- Responsible for table set up and maintenance of dining room and perimeters
- Responsible for assisting bartenders, runners, and bussers in clearing, cleaning, and resetting tables in the restaurant and bar tops throughout service
- Follow and complete daily checklists for opening and closing side work duties
- Maintain an excellent level of cleanliness in all areas of service. This includes respecting common areas shared with other restaurant employees
- Act with integrity, honesty, and knowledge to promote company culture
- Communicate guest requests/issues to the Manager when needed
- Maintain a hygienic and safe environment at all times
- Report the breakage, loss, or theft of any restaurant property
- Update job knowledge by participating in staff training opportunities
- Adhere to all company procedures as they pertain to personal appearance, attendance, and conduct
- Ability to carry multiple plates to/from tables with ease, efficiency, and poise
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, and all other charges
- Must be able to follow directions and communicate effectively
- Strong work ethic with a keen sense of urgency
- Impeccable service standards and attention to detail
- Clean work habits and personal grooming, resourceful and well-organized
- Personable, outgoing, energetic team player with a positive attitude
- Openness & willingness to learn
- Ability to multi-task in a demanding environment
Physical Demands
Requires standing for extended periods, walking, pushing, lifting up to 40 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
Position Requirements
- Minimum 3 years experience in a fast-paced, high-volume fine dining restaurant
- Excellent communication skills, both written and verbal
- Ability to work a variable schedule, including weekends, some holidays, and shifts from morning through late night
- Bi-lingual English / Spanish a plus
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