LTE Clerk III

Dane County Corporation Counsel, Child Support Agency, has a vacancy for a Limited Term Employee Clerk III position.
Individuals who meet the minimum qualifications must also pass a Microsoft Word, Excel and Language Arts test with 70�curacy.

Limited Term employees are limited to 1,200 hours in a payroll year and are not guaranteed any hours per week. 

COMMITMENT TO EQUITY & INCLUSION

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply.

DEFINITION

The Clerk III is an advanced level clerical classification that performs increasingly varied and responsible clerical duties, and related work as required. The incumbents of this classification normally function as lead workers to Clerk I-IIs, entry level Account Clerks and other comparable clerical classifications. There is no supervision over other employees at this level but as lead workers the incumbents they recommend, advise and assist management in the training, monitoring and assigning of work to other entry level clerical classifications. May report to a division head, department head or have a comparable reporting relationship with a comparable official. Work methods in this classification normally require a considerable degree of independent judgment in interpreting, applying and revising procedures and precedents to a variety of situations. Incorrect decisions may have serious consequences. Information processing may be from standard source documents, but often is from a variety of rough drafts and/or multiple sources where knowledge of complex layouts and designs is required. Perform extremely complex and difficult record keeping. Employees in this classification may have a great deal of contact with the public and employees of other units in seeking and giving out information where very specific, narrow and highly detailed knowledge of departmental policy and procedures is required. A general knowledge of other departments and their record keeping systems is usually required. 

EXAMPLES OF DUTIES

Assign work to subordinate staff. Make recommendations on staff performance. Train new staff. Type and/or key complex reports, correspondence and statistical data, bills, vouchers, dockets, receipts, schedules, narratives, charts, tables, minutes, requisitions, notices. Reproduce multiple copies of work. Prepare agendas and take minutes for boards and committees. Collect, check, tabulate and format statistical and financial data. Issue licenses and permits. Write receipts for fees. Classify and post a variety of information. Store and issue supplies. Accept applications. Check books and other materials in and out. When reporting directly to a division or department head, incumbents in this classification greet visitors and the general public, answer inquiries and refer people to the proper officials. Make appointments, keep appointment calendars and make travel arrangements. Conduct audits, review balances, process employee time and pay records; and check payrolls, purchase orders, and claims. Compile figures on expenditures. Maintain inventory records. Operate and maintain complex electronic files. Gather information on a variety of subjects and compile complicated financial, statistical, activity, and legal reports. Answer call center phones, process arrest list, mail, injunction reports, conduct genetic testing, purge payments, warrant withdrawals, orders for release, monitor agency email boxes and scan to Laserfiche.

Education, Training and Experience: 

Must have any combination of training and experience that is equivalent to High School graduation and two (2) years of increasingly varied and complex clerical responsibilities, and demonstrate knowledge of electronic information processing equipment. For some positions, preference will be given for experience with processing and indexing legal records and following procedures prescribed by related State statutes. General computer, data entry and bookkeeping experience is preferred. 

Required Testing: 

Individuals who meet the minimum qualifications must also pass a Microsoft Word, Excel and Language Arts test with 70% accuracy. 

Special Requirements:

Must have a valid driver's license, and access to reliable personal transportation, or equivalent.
 

Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job’s responsibilities. Wisconsin’s Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record.  However, Dane County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.

For the Child Support Agency positions only, employment will require a criminal background investigation which may include FBI fingerprinting. Dane County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history.

For Bilingual Positions: 

1. Provide services in both English and the required foreign language (e.g., Spanish, Hmong, etc.), including oral interpretation and written translations in that language. 
2. Applicants being considered for Bilingual positions will be tested during the recruitment process. This may consist of either being able to respond to questions in that language (e.g., Spanish, Hmong, etc.) during the interview; or passing an oral translation (English to foreign language / foreign language to English) exam prior to employment.

Physical and Environmental Work Requirements:

Professional office work environment. Ability to exert physical effort in moderate work including lifting, carrying, pushing, pulling and moving 30 pounds. Ability to repetitively bend, squat, kneel and stoop to floor level. Manual dexterity using fine and gross motor skills. Good visual acuity and hearing with or without corrective devices. Prolonged periods of computer and phone use. Ability to type for extended periods of time.

Knowledge of modern office procedures and practices. Knowledge of leadership techniques to motivate subordinate staff. Knowledge of computers and data entry formats and processing - this includes standard business formats and enough advanced knowledge to set up complicated documents, and process complex narrative, numerical and graphic information. Possess enough knowledge of software to compose forms and form letters and other special correspondence. Knowledge of data base and spreadsheet systems sufficient to maintain electronically stored records and to prepare complicated reports. Knowledge of County and departmental policies and procedures to answer difficult questions.  Possess correct Business English, grammar and spelling skills to write complex memorandum and reports, edit materials and correct typographical errors. Possess adequate arithmetic skills to perform calculations and operate electronic information processing equipment. Ability to work with speed and accuracy. Ability to gather and organize information from a variety of sources. Ability to evaluate and devise work methods to improve efficiency or meet new requirements. Ability to interpret complex guidelines. Ability to operate standard office machines including electronic information processing equipment. Ability to establish and maintain effective relationships with the public.

Salary : $31