Senior Vice President, Client Services for Digital & Creator

We’re looking for an ambitious, collaborative, and innovative Senior Vice President to help lead our growing Digital and Creator businesses at Assembly. This role requires deep expertise in social and influencer marketing within the consumer tech space. You’ll oversee high-performing teams, driving industry-leading social and creator campaigns with strategic excellence.

As a leader, you’ll be hands-on—more than just setting approach, you’ll actively shape execution, problem-solve in real time, and step in where needed. You’ll serve as key client contact, providing strategic counsel, managing expectations and ensuring strong relationships that drive impactful work. You will be a mentor and coach, fostering a high-energy, collaborative team culture while maintaining rigorous operational oversight. You’ll also foster strong cross-agency connections, ensuring seamless execution and alignment on client objectives.

• Lead and manage consumer communications efforts, ensuring efficiency, accountability and strong execution
• Build and maintain high-level client relationships, balancing expectations and serving as a trusted partner and strategic advisor
• Serve as a strong voice in executive client conversations, advocating for bold, insight-driven work
• Oversee campaign execution across social, creator-led, and experiential activations, ensuring alignment with business goals
• Drive operational excellence, holding both client and internal teams accountable for priorities, timelines, and deliverables
• Effectively operate within an Integrated Agency Team (IAT) model, working across multiple agency partners to ensure alignment, efficiency, and a seamless approach to execution
• Navigate complex stakeholder dynamics, ensuring streamlined communication, collaboration, and accountability
• Proactively problem-solve and make sound decisions to keep projects on track, ensuring agility and adaptability in fast-moving situations
• Foster a strong team culture by maintaining a positive, high-energy work environment while providing clear direction and structure
• Coach and mentor junior staff, fostering professional growth and ensuring continuous learning
• Manage end-to-end account financials, from scope alignment and planning to forecasting and identifying growth opportunities

• This role requires a decisive leader who thrives in a highly collaborative, multi-agency environment. You should bring strategic clarity and a strong voice to client interactions and internal discussions, while maintaining a collaborative and solutions-oriented approach.

• At least 10 years of relevant professional experience
• Bachelor’s Degree or equivalent work experience

• Proven track record of executing at a high level under pressure in a fast-paced environment
• Extensive experience operating in an Integrated Agency Team (IAT) setting, managing cross-agency partnerships
• Deep experience in consumer communications, ideally with major tech companies
• Strategic thinker with the ability to ask the right questions and drive impactful work
• Strong operational and detail-oriented mindset to drive efficiency and seamless execution
• Experience in creator marketing and experience managing creator-centric campaigns
• Experience in experiential marketing, bringing campaigns to life through immersive activations
• Strong knowledge of social media and digital campaign execution
• Exceptional leadership and team management skills, balancing team accountability and collaboration 

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About Assembly

Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.

We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.

Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world.  Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.

Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.

Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. 

Salary : $150,000 - $220,000