What are the responsibilities and job description for the Invoice Specialist / Collections position at Dans Door Repair?
Job Summary
We are seeking a motivated and detail-oriented Invoice & Estimating Specialist / Collection Agent to join our team. The ideal candidate will be responsible for managing outgoing invoices and estimates, accounts receivable, ensuring timely collections, and maintaining positive relationships with clients. This role requires strong communication skills and a solid understanding of accounting principles to effectively resolve outstanding debts.
Duties
- Contact clients via phone, email, or written correspondence to collect overdue payments.
- Maintain accurate records of all collection activities and client interactions.
- Review account statements and identify discrepancies for resolution.
- Utilize accounting software for tracking payments and managing accounts receivable
- Assist with daily job task invoicing and estimating.
- Assist with service notes and follow up with technicians to ensure our invoice and estimates have accurate information
- And many other office tasks as needed
Skills
- Ability to be accurate, communicate clearly and pick up on trade knowledge
- Strong 10 key typing skills for efficient data entry and record keeping..
- Knowledge of Apple computers, and Outlook emails
- Be able to multitask and fill in where needed - we encourage cross training
- Excellent communication skills, both verbal and written, with the ability to negotiate effectively.
- Strong organizational skills and attention to detail to manage multiple accounts efficiently.
We encourage candidates who meet these qualifications to apply and join our dedicated team in ensuring financial accountability and customer satisfaction through effective estimating, invoicing and collection practices.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $25