What are the responsibilities and job description for the RedHat Openstack cloud architect position at Danta Technologies?
RedHat OpenStack Cloud Architect and this position is 100% Remote(USA).
Primary Skills : -
- Redhat OpenStack Administrator (mandatory)
- Redhat Ceph Administrator (mandatory)
- Redhat Openshift or Kubernetes (mandatory)
- Ansible (mandatory)
- Python (optional but advantage)
Job Description : -
1.) To adhere to quality standards, regulatory requirements and company policies
2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team.
5.) To provide support for on call escalations / L3 level support and doing incident & problem management
6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews / participation in hiring drives.
Notes : - All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate / Salary range is dependent on numerous factors including Qualification, Experience and Location.
