General Clerk (Youth Programs)

About the Opportunity

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• We are only considering local candidates who currently reside within 45 minutes of postal code 20019
• No Third Party Agencies
• $22 per hour 1099
• Location: 100% On-site in NE DC
• Job Id: DES-01GC
• Must be able to provide proof of COVID-19 vaccination plus booster shot
• Contract Term: Till end of the 2025 fiscal year with extension based upon performance
• Hours per week: 40
• Hours: Monday - Friday 8:30am-5:00pm

Short Description

The District of Columbia’s Department of Employment Services (DOES) is seeking a General Clerk to tactfully and professionally provide, obtain, and clarify information and respond to customer inquiries. The ideal candidate will possess 2 years with excellent verbal and written communication skills, 2 years working with youth between the ages of 14-24, and 2 years of scheduling and managing appointments.

* Must have experience working with youth between the ages of 14-24

Required Skills/Years of Experience:

• High School Diploma or GED
• 1 years of experience working with youth between the ages of 14-24, providing support, guidance, or services tailored to this age group
• 1 years of experience with excellent verbal and written communication skills

Complete Description

The District of Columbia’s Department of Employment Services (DOES) is seeking a General Clerk to tactfully and professionally provide, obtain, and clarify information and respond to customer inquiries. The ideal candidate will possess 2 years with excellent verbal and written communication skills, 2 years working with youth between the ages of 14-24, and 2 years of scheduling and managing appointments.

The General Clerk will be tasked to:

• Communicate both orally and in writing to provide, obtain, and clarify information and respond to customer inquiries
• Use tact and discretion when communicating with customers and dealing with adverse situations
• Maintain professionalism in high-pressure or emotionally charged situations
• Schedule and manage appointments in a youth-focused setting
• Work with youth and families in a customer service capacity
• Manage sensitive or confidential information
• Apply knowledge of personal computers and standard software to complete tasks and address inquiries
• Complete other related duties as assigned

Hiring Expectations

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• No Third Parties
• Right to Represent authorization is required
• Expect technical interview screening
• Expect F2F interview
• Background checks and verifications will be required

About Dantech

Dantech Corporation, Inc. is a Certified Business Enterprise (CBE) in the District of Columbia and a federally recognized Woman Owned Small Business (WOSB). The company has a history of technology, innovation and transformation since its launch in 1999. As an Equal Opportunity/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please see: www.dantechcorp.com.