What are the responsibilities and job description for the Business Solutions/Automation Specialist position at Darling Consulting Group?
Business Solutions/Automation Specialist - Risk Management
At Darling Consulting Group (DCG), we pride ourselves on making the complex simple and helping to create lasting relationships with our clients. As a Business Solutions/Automation Specialist, you'll play a pivotal role in automating the business processes of our Risk Management Validation Team, making them more efficient, effective, and streamlined. In this entry-level position, you will not only provide technical support to the team but also help design and implement innovative solutions for the team's unique challenges. You will be part of a group of highly motivated people delivering impactful results for the company and our clients.
What the Position Entails:
- Collaborating with stakeholders to understand/identify gaps and opportunities in the current processes and gather detailed requirements to help design and build appropriate technology-based solutions that enhance our risk model validation processes.
- Employing technical and project management skills to help us create solutions that address business requirements while ensuring alignment with the organizational goals.
- Working with end users to facilitate QA testing by defining test cases and validating that solutions function as per business requirements.
- Utilizing business intelligence and reporting tools (e.g., Python, SQL, PowerBI, PowerAutomate, etc.) to streamline and enhance our model validation process by developing both ad hoc and standardized reports for internal and external client use.
- Working with the validation team on the design, documentation, and implementation of the team's automated work routines.
- Effectively communicating project objectives, status, and expectations with the team, team management, and other cross-functional departments within DCG.
Experience/Skills You Bring to the Role:
- BS/BA in Computer Science, Information Technology, Data Engineering or related field
- Organizational skills, a passion for documentation, and strong interpersonal communication skills
- Exposure to/or experience in at least some of the following:
- SQL
- Python
- Microsoft Technology Stack/Power Platform or other low-code tools
- Power BI or similar report writing experience
- The ability to work well both independently and as part of a team in a detail-oriented, deadline-driven environment, coordinating multiple projects simultaneously
- Curiosity about our current workflow processes and an interest in helping us improve them
- The ability to clearly articulate technical concepts to non-technical stakeholders
Experience/Skills that would be a Plus:
- Internship(s) in a related field (i.e., software as a service, tech consulting, or a Fintech environment)
- CRM systems such as Salesforce, HubSpot, etc.
- Experience with Data Warehousing, Data Engineering, Relational Database Management
- Understanding of system design, development, support, testing, and documentation
- Familiarity of Feathery, Lucid charts, VBA, Tableau, and/or Power Query
- Exposure to JavaScript, Rest API integration, Agile development
- Interest in banking, risk analysis, and/or financial modeling
What You'll Gain:
- An opportunity to help drive results for a team that works with hundreds of financial institutions annually.
- Expansion of your business process modeling and workflow automation skills.
- An understanding of risk management principles, including the discipline of Interest Rate Risk and Liquidity Management as it relates to performing validations for banks and credit unions.
- The chance to make your mark at a leading national consulting services and online solutions provider to community banks and credit unions that has consistently been voted as one of the Top Places to Work by the Boston Globe.
- A greater understanding of the banking industry in general.