What are the responsibilities and job description for the Inside Sales Associate Manager position at DARRAGH COMPANY?
Job Details
Darragh is seeking an Inside Sales Associate Manager to join our team. If you have excellent computer skills, sales management experience of at least three years, can communicate well in written and verbal forms with customers, and are a quick learner, then check out this opportunity to join our team. Join a legacy of excellence! For over a century, Darragh has been the trusted source for top-notch building materials and expert guidance across the south. Our commitment to delivering exceptional customer service and products has made us the continue choice for professionals in the industry.
This position is responsible for managing the daily operations of the Inside Sales Associates and ensuring the showroom is presentable, including fronting merchandise, cleaning, and maintaining stock levels. Ensures that customer receive the highest level of customer satisfaction from all associates. Attention to detail from start to finish is a must. Knowledge of the construction industry and concrete services a plus.
Key Duties and Responsibilities
- Leads the inside sales team concentrating on individual sales productivity along with meeting objectives and goals, training and development in conjunction with all team members.
- Ensure that customer relations management (CRM) objectives are continuously met and all customer complaints are resolved sufficiently according to company policies and procedures.
- Ensures that customer pricing data, lost sales, and additional product data is reported in a timely manner to the appropriate departments for research and resolution.
- Expected to cross train and become proficient in all distribution branch duties and maintaining proper staff levels.
Management Responsibilities - Directly manage the inside sales staff, including hiring, training, scheduling, and reviewing performance according to all applicable federal, state, and local laws and company policies.
Travel Requirements - Will be expected to travel to other branches in the region to train staff, attend training, or other activities as needed.
Key Skills and Qualifications
- Minimum three (3) years management experience and four (4) to six (6) related sales experience and/or training; OR combination of education/certification and experience in field. College degree a plus.
- Strong leadership and communications skills in both written and verbal forms to provide excellent customer service. Bilingual in Spanish a plus.
- Strong computer skills with knowledge of inventory software, order processing systems and Microsoft Excel, Outlook and Word software.
- Ability to prioritize and handle multiple tasks at once in a fast paced environment.
- Thorough understanding of customer relationship management (CRM) and leading by example.
Culture and Benefits
Darragh is a fourth-generation, family owned and operated company with an emphasis on career development and a family atmosphere. Darragh's core values are: Driven, Reputation Matters, Problem Solvers, and People First. At our core is doing good business with good people and helping our customers succeed. If you are looking to join a company who shares your same values, Darragh is for you. We offer flexible paid time off, health, dental, vision, 401k and much more. Apply today and join a winning team at Darragh www.DarraghCompany.com.
