Payroll Technician - Remote Option Available!

Are you detail-oriented, organized, and passionate about numbers? Do you thrive in a fast-paced environment and take pride in ensuring people get paid accurately and on time? If so, we want YOU to be part of our dynamic team!

We're seeking a Payroll Technician to oversee the day-to-day delivery and coordination of accurate, timely payroll services across our multi-location organization. Whether you're an experienced payroll professional ready to step into a lead-level role, or you're looking to grow in a mid-level position, we have exciting opportunities that match your skills and goals.

This role offers hybrid or fully remote work options, depending on your location.

Pay Range: $18.93 - $30.73/hour depending on experience and position level.

Who we are…

We're your top choice for foam cups, classic red SOLO cups, and convenient take-out containers, ensuring you can enjoy your food and drinks anytime, anywhere!

What we offer…

• Excellent benefits package, including health, dental, vision, 401K and more!
• Flexible work options: Hybrid or fully remote opportunities based on location
• Approved job-related training and tuition reimbursement
• Paid holidays and paid time off
• A vibrant wellness program
• Community volunteer opportunities

What you’ll do…

• Provide services such as entering preferences for voluntary deductions, direct deposits, tax withholdings, answering pay questions, and reprinting W-2 forms, etc.
• Calculate corrections and exceptions to the payroll process, confirm authorization levels, and input in the system for next cycle or on-demand checks
• Troubleshoot, make exception entries, and maintain data in the time and attendance system
• Work with other departments to identify and resolve payroll issues
• General understanding of the DOL, FLSA, and policy regulations that impact in/out entries and overtime
• Interpret court orders to appropriately withhold child support payments and other garnishments; research issues with courts and provide data as needed
• Execute payment processing through centralized Friend of the Court (FOC) programs
• Run programs that transfer data through interfaces and make payroll calculations from time and attendance through gross, gross-to-net, payroll taxes, and general ledger
• Use and understand daily controls, reconcile balances to pay registers, identify and resolve straight-forward issues
• Provide requested data to various agencies regarding employee information, while maintaining appropriate confidentiality
• Basic understanding of tax regulations to process withholdings and deposits
• Support the generation and distribution of W-2 forms

Additionally, as a Lead Technician, you will...

• Be the first line of review for questions from Payroll Technicians regarding complex issues; provide guidance and training, monitor workloads, and encourage goal attainment
• Apply comprehension of controls to reconcile balances; identify and resolve complex issues
• Conduct tests within the payroll system concerning new rates and withholding schedules
• Be accountable for the accurate and timely performance of leadership duties; share in the stewardship and oversight of the department

What you’ll need…

• High school diploma or equivalent
• Six (6) months of hands-on experience processing gross-to-net paychecks with solid understanding of payroll principles
• Workplace experience using Microsoft Office, including the ability to create basic reports, documents, and spreadsheets in MS Word, MS Excel
• SAP Payroll or related business system knowledge
• Ability to become proficient with using in-house payroll information systems
• Ability to maintain confidentiality
• Ability to calculate, analyze, and interpret mathematical information such as percent differences, ratios, median, mean, weighted average, etc.
• Excellent verbal and written skills necessary in order to communicate intricate job-related processes to internal and external customers
• Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
• Strong attention to detail and accuracy
• Organizational skills including the ability to prioritize workload to meet deadlines

As a Lead, you will need...

• Two (2) years of progressive payroll experience with an ERP payroll system in a high volume, multi-state environment
• Two (2) years of experience with SAP payroll or related business systems
• Proven aptitude for understanding payroll system functionality
• Comprehensive knowledge of tax regulations related to payroll activities

Preferred Skills and Qualifications:

• Associate’s or Bachelor’s degree with an emphasis in business, human resources, information technology or related field of study
• Ability to apply accounting principles
• Experience with multi-state payroll
• Experience with time and attendance systems
• Experience with in-house payroll processing