Hemophilia Program Assistant - Hematology Oncology

Performs assigned functions relating to research programs, factor home management program, and grant coordination.

1. Ensures receipt of hemophilia factor and supplies to patients.
2. Ensures hemophilia statistics are maintained, verified, and provided to other administrative personnel.
3. Monitors patient bills to ensure third-party reimbursement for services are rendered.
4. Identifies, researches, and solves patient billing problems.
5. Manages charity account which provides eligible patients assistance with payment of billing balances for insurance problems and acts as their liaison in maintaining necessary authorization/approvals with third party payors.
6. Functions as a supervisor for secretarial staff.
7. Develops and maintains efficient office procedures relative to the delivery of quality health care and maintenance, the accounting and record keeping of day-to-day activities.
8. Reviews research protocol and develops abstract and patient informed consent. Submits protocols for approval to the Institutional Review Board (IRB).
9. Collects data, maintains records, and manages billing and expenses for approved research protocols.
10. Prepares amendments and annual reports to be submitted to the IRB.
11. Ensures participating patients receive study appointments and medication.
12. Alerts investigators and IRB Committee of communications regarding adverse drug reaction reports.
13. Manages funds from government grants, Blood Management Program, and donations. Provides ongoing updated reports of account balances and planned encumbrances. Orders supplies and equipment and processes invoices for payment.
14. Collects data to implement new research projects or support grant goals.
15. Performs other duties as required or assigned.

• Business/Accounting degree preferred with 2 years of experience in a medical or financial setting.
• Knowledge of medical insurance and billing systems desirable.
• Strong computer skills necessary.

Required Licensure/Certifications

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.