What are the responsibilities and job description for the Manager, Business Value position at Datadog?
Datadog’s Business Value team, part of the broader Go-to-Market (GTM) Enablement organization, partners with Sales, Customer Success, and other GTM teams to help customers realize the business impact of their investment in Datadog. From building compelling ROI/TCO business cases to scaling value selling practices across the field, we play a strategic role in driving high-impact deal outcomes and executive alignment.
We’re seeking a Business Value Manager to lead a high-performing team of Business Value Managers and drive strategic customer engagements across North America, with a focus on our Majors and Customer Success segments. This is a unique opportunity for a strategic, customer-facing leader who operates as a player-coach; someone who can both execute and scale impactful business value engagements, while mentoring a growing team and shaping new value offerings tailored to the needs of Sales and Customer Success. You’ll collaborate closely with cross-functional stakeholders across Sales, Customer Success, Technical Post Sales, Product, and Marketing, directly influencing Datadog’s bottom line, coaching your team, and driving meaningful customer outcomes at scale.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Bonus Points:
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$161,000—$237,000 USD
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.
We’re seeking a Business Value Manager to lead a high-performing team of Business Value Managers and drive strategic customer engagements across North America, with a focus on our Majors and Customer Success segments. This is a unique opportunity for a strategic, customer-facing leader who operates as a player-coach; someone who can both execute and scale impactful business value engagements, while mentoring a growing team and shaping new value offerings tailored to the needs of Sales and Customer Success. You’ll collaborate closely with cross-functional stakeholders across Sales, Customer Success, Technical Post Sales, Product, and Marketing, directly influencing Datadog’s bottom line, coaching your team, and driving meaningful customer outcomes at scale.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Operate as a player-coach and lead a team of Business Value Managers responsible for supporting strategic deals with business value assessments and value based programs
- Shape and scale business value offerings for Customer Success and Majors customers in North America, helping teams quantify and communicate value throughout the customer lifecycle.
- Own and deliver business value assessments for high-impact opportunities, including value discovery, ROI/TCO modeling, and executive-level storytelling aimed at driving value realization and account expansions.
- Present strategic recommendations and business cases to senior stakeholders, including C-level executives.
- Act as a connecting thread between pre-sales and post-sales teams to pilot and operationalize global programs that enhance the value maturity of teams and drive customer outcomes.
- Pilot and iterate on new business value programs in partnership with Sales, Customer Success, and Enablement teams. Collaborate on field enablement by contributing to value selling curriculum, training, and coaching programs.
- Represent Datadog externally by participating in webinars, thought leadership forums, and customer events focused on value realization.
- A strategic thinker with 5-7 years of relevant experience in Business Value Consulting, Enterprise Sales, Management Consulting, or similar fields; 3 years in customer-facing advisory roles involving executive engagement.
- Experienced in leading or mentoring teams, with strong management and stakeholder alignment skills.
- A self-starter, comfortable initiating and leading programs in a dynamic environment.
- A strategic problem solver who demonstrates the ability to create the future through effective customer engagements.
- Someone who thrives in collaborative, cross-functional settings, particularly with Sales, Customer Success, and other key GTM partners.
- Analytical and business-minded, with proven ability to build ROI/TCO models and connect technology to financial outcomes.
- An exceptional communicator and presenter with a strong executive presence.
- Comfortable navigating ambiguity and driving structure where needed.
- Passionate about helping customers succeed and enabling internal teams through coaching and content creation.
- Familiar with SaaS, enterprise sales motions, and complex sales cycles.
- Willing to travel up to 20%.
Bonus Points:
- Experience in a SaaS company or with cloud-native technologies.
- Strong interest in observability, cloud infrastructure, and the future of digital transformation.
- Highly analytical and comfortable with complex data sets.
- A creative problem solver who thrives in ambiguity.
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$161,000—$237,000 USD
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.
Salary : $161,000 - $237,000
