What are the responsibilities and job description for the Manager, Sales Engineering (Customer Success) - Denver position at Datadog?
What You'll Do:
Partner with the Customer Success Team to articulate the overall Datadog value proposition, vision and strategy to customers.
Manage a team of individual contributors, working to expand usage of Datadog in customer accounts
Manage resource allocation of your team and ensure their maximum productivity and engagement.
Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
Deliver performance reviews along with collaborating on and executing individual development plans
Who You Are:
Experienced with -3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
Proven in your ability to grow and develop a team
Experienced in recruiting both individual contributors and front line leaders
Knowledgeable in current infrastructure and monitoring solutions and technologies
Able to build and execute an evaluation plan with a customer and mentor others on how to do so
Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
Able to think strategically and creatively about a wide variety of challenges
Salary : $130,000 - $170,000
