What are the responsibilities and job description for the Key Account Manager position at Datalogic?
POSITION INFORMATION
This position will be a key member of the Data Capture Sales team responsible for focusing on net new key customer accounts to drive and grow revenues. This position would be home office/remote based with travel and coverage of the Western United States. The ideal candidate would be based in Phoenix, AZ, Seattle, WA, Portland, OR or Salt Lake City, UT.
ROLE MISSION
The Datalogic Key Account Manager (KAM) is responsible for growing Data Capture revenue in their region. The KAM will also be responsible for understanding Key/Target accounts’ needs in order to offer solutions for their applications. They will ensure the correct products and services are being delivered and resolve any issues and complaints to maintain a level of integrity with our customer base. Proper forecasting of revenue and updating the CRM in regards to key metrics is essential.
KEY RESPONSIBILITIES
- Meet and exceed annual sales targets and KPI’s
- Key focus on prospecting of new accounts
- Develop and grow existing accounts
- Interacts primarily with end user customers, and develops relationships with distribution partners, systems integrators to grow revenue. Build customer relationships, and understand customer needs by effectively positioning Datalogic’s product portfolio
- Achieve assigned targets for profitable sales volume and strategic objectives
- Develops and owns the account strategy within the assigned accounts and communicates back to Datalogic appropriately on an account-by-account basis
- Establishes executive level relationships with the customer base and understands customer processes and business model fully
QUALIFICATIONS/REQUIREMENTS
Education (School/Specialization)
Bachelor’s degree preferably in a business or technical discipline: Engineering or Business/Marketing degree
Primary Language
Fluent English; written and verbal communication
Experience
3 years sales experience to end users and/or through channel partners
3 years of experience selling into Tier 1,2,3 accounts in the Retail Market, Mobile Computing market, Scanning or similar market
3 years of experience in the AIDC industry preferred (Scanning, Sensor, Automation, Mobile Computing or similar technology)
60% /- travel
OTHER INFORMATION & SPECIFIC SKILLS
- RESULTS ORIENTATION: A drive to achieve results and goals in the short and long term;
- CUSTOMER FOCUS: A drive to discover and meet the needs of customers (either internal or external);
- INTERPERSONAL CHARACTERISITCS: Open, communicative, give and take dialogue, seeks input from others, but not dependent on getting a consensus. Good listener – both in being receptive and in asking good, probing questions to illuminate an issue. Keeps people informed – the “what’s” and “why’s” of issues. Perceived as trustworthy, honest, non-political. Does not shy away from constructive conflict and confrontation. Able to work in a team/group environment (versus a strictly “hub and spoke” management style);
- MOTIVATIONAL CHARACTERISTICS: High energy level. High dominance (comfortable with authority and leadership), highly competitive achievement (drive to win, results orientation). High level of autonomy, and low need for structure and boundaries;
- SENSE OF URGENCY: A bias for taking action - spontaneous recognition of problems and opportunities. etc.)
- Excellent written and verbal communication skills