What are the responsibilities and job description for the Key Account Manager position at DSJ Global?
Summary :
A leading provider or material processing solutions is looking to add a Key Account Manager to their growing team of passionate, talented individuals! This individual will be responsible for acquiring new high-potential accounts, maintaining and expanding current customer accounts, and serve as an advisor for existing client base.
As a Key Account Manager, your primary role will be to retain top customers, acquire new high-potential accounts, and nurture those key relationships over time. You'll become a strategic partner to the customer, leveraging your skills in closing sales, cultivating relationships, strategic planning, and cross-functional leadership.
Responsibilities and Duties :
- Serve as key point of contact for customer base – must excel at communicating in person, over the phone, via email, and across departments as the liaison for the customer and the company.
- Develop a strong understanding of company’s product line and capabilities in order to identify sales opportunities and drive revenue growth.
- Create long-term sales plans / objectives and prioritize long-term strategies aligned with company and client objectives.
- Identify new business opportunities with both new and existing accounts.
- Utilize technical background and training to deliver tailored and client-specific solutions utilizing company’s product in order to expand sales opportunities.
- Manage multiple accounts, assignments, and account plans with strong time management and organizational skills.
- Build and maintain strong relationships with key clients, understand their business needs, and ensure their satisfaction with products or services.
- Conduct regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations.
- Compile reports on account progress, goals, and forecasts.
- Stay updated with industry trends and market developments, anticipate changes in clients' needs, and tailor solutions to meet evolving requirements.
- Meet or exceed quarterly and annual targets for your key accounts.
Job Requirements :
NOTE : Commission earnings added to annual salary after first year of employment to allow for training and scaling up the hired individual.
