What are the responsibilities and job description for the Manager, Unified Communications position at Datanomics?
Are you a seasoned Unified Communications leader with a proven track record managing distributed teams responsible for engineering, integrating, and supporting technologies such as Cisco, Microsoft 365, Teams, SharePoint, and OneDrive?
We’re seeking a forward-thinking leader who can drive collaboration solutions across a dynamic enterprise environment.
The Manager, Unified Communications will lead a prestigious AM Law 100 firm’s team of engineers and administrators responsible for managing critical platforms such as Microsoft Teams (chat, conferencing, and calling), Microsoft 365 email, Microsoft OneDrive, and Cisco Unified Communications Manager (CUCM), and ensure seamless communication services across the enterprise. This role requires hands-on technical expertise, proven leadership skills, and experience migrating legacy collaboration and telecom systems to modern cloud-based platforms. The Manager, Unified Communications will collaborate with cross-functional teams, drive system optimization, ensure operational excellence, and deliver a superior user experience for all communication and collaboration tools.
Position Details:
- Role: Full-time
- Locations: (Hybrid): New York, NY, Washington DC, or Boston
- Compensation: Dependent on Experience (DOE)
Key Requirements:
- Relevant certifications preferred (e.g., Microsoft 365 Certified: Teams Administrator, Cisco CCNP Collaboration, ITIL);
- 7 years’ experience in IT with 3 years focused on unified communications and collaboration technologies
- 3 years of experience managing a team of technical professionals (Engineers / administrators);
- Proven experience managing Microsoft Teams for chat, conferencing, and enterprise voice/calling;
- Hands-on experience with Microsoft 365 Mail administration and Microsoft OneDrive management;
- Demonstrated success in migrating telephony platforms (e.g., Cisco CUCM) to cloud based solutions such as Microsoft Teams Calling;
- Experience with Cisco Unified Communications Manager (CUCM) or similar telephony solution, including call routing, hunt groups, and system maintenance;
- Bachelor’s degree in Computer Science, Network Engineering, or a related field (or equivalent experience);
If you or someone you know is interested in this exciting opportunity, please let us know.
Best,
