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Assistant Director, Transitional Age Youth System of Care (0922 Manager I)

DataSF
San Francisco, CA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/1/2025

Assistant Director, Transitional Age Youth System of Care (0922 Manager I)

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Department : Public Health

Submit your CV and any additional required information after you have read this description by clicking on the application button.

Job class : 0922-Manager I

Starting salary range : $129,974.00 - $165,958.00 (Range A)

Role type : Permanent Civil Service What does this mean?

Hours : Full-time

Exam type : Position Based Test

Rule : Contact us for more information

List type : Combined Promotive and Entrance

About :

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

  • Application Opening : December 27, 2024
  • Application Deadline : Application filing will close on or after January 10, 2025.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration.

Under the direction of and reporting to the Director of the Transitional Age Youth System of Care (TAY SOC), the Assistant Director is responsible for managing the clinical infrastructure and implementation of initiatives to ensure that the clinical operations, practices, policies, and quality improvement goals across the TAY SOC are met. The Assistant Director oversees key functions, including clinical operations, quality assurance, utilization management, the transition of Electronic Health Records (EHR), and the implementation of Epic.

The Assistant Director, Transitional Age Youth System of Care (0922 Manager I) performs the following essential job functions :

  • Manages the clinical operations for the TAY System of Care; ensures the implementation and tracking of operational policies and changes, including the transition from Avatar to Epic, CalAIM (e.g., clinical documentation, LOE, PURQC), managed care plans, utilization management, BHS regulatory compliance, and contracted programs as part of ongoing development of TAY System of Care clinical infrastructure.
  • Serves as Epic lead for the TAY system, ensuring adherence to the BHS operational guide across all BHS programs in Epic and Carelink, with a focus on centralized referral access and workflows; triages, troubleshoots, and addresses clinical operational process issues and technical needs related to Epic including charge reconciliation errors, level of effort, billing and CPT codes.
  • Provides clinical consultation, training, mentoring, coaching, and other technical assistance to providers across the TAY specialty and non-specialty service continuum; supports the Director in strengthening new capacity-building initiatives for providers.
  • Ensures the TAY Linkage Hub operates in alignment as a Representative of Office of Coordinated Care (R-OCC); collaborates closely at a systems level to coordinate and ensure effective linkage, consultation, and care coordination with the TAY System of Care, Office of Coordinated Care (OCC), and all systems serving Transitional Age Youth, including service delivery partners.
  • Manages and troubleshoots clinical system issues when triaging and navigating complex behavioral health client referrals across TAY serving systems and diverse service delivery partners.
  • Reviews and manages complex / high acuity case requests or submissions including facilitation of targeted case conferencing, or redirection to appropriate system’s risk level meetings, or navigating linkage pathways within and / or outside of BHS system.
  • Supervises and provides clinical supervision, including coaching, monitoring performance, and conducting annual performance evaluations.
  • Facilitates TAY System Care Coordination (TSCC) meetings with clinical program representatives and system partners to address system barriers and support coordination of care and resource connections across programs.
  • Manages all quality improvement efforts by assisting in the evaluation of procedures, maintaining organized statistical records, monitoring services / deliverables, reviewing system data with TAY SOC leadership, identifying issues, and proposing new, relevant procedures to the TAY Director.
  • Fosters collaboration and coordination among sub-units including various sections of Behavioral Health Services such as IT / Electronic Health Records, Billing / Medi-Cal Revenue Optimization, Compliance, Quality Management, BOCC, Contracts, and Facilities / Operations.
  • Participates in and implements various racial equity initiatives that enhance our system of care, including Culturally Congruent efforts and / or other activities in alignment with the BHS and TAY SOC racial equity plan and objectives.
  • The Assistant Director, Transitional Age Youth System of Care (0922 Manager I) may perform other duties as assigned / required.

    How to qualify

    Required Minimum Qualifications

  • License : Possession of a valid license issued by the California Board of Behavioral Sciences (BBS) as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), OR Licensed Professional Clinical Counselor (LPCC); AND
  • Experience : Three (3) years of professional experience overseeing, monitoring, coordinating, and / or managing a program providing behavioral health services.
  • One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Desirable Qualifications : The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring :

  • Three (3) years of direct experience serving underserved Transitional Age Youth populations.
  • Important Note : Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    Selection Procedures :

    After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following :

    Training and Experience (T&E) Evaluation (Weight : 100%) :

    Candidates that meet the minimum qualifications will be invited to participate in a Training and Experience evaluation that is designed to measure the knowledge, skills, and abilities in job related areas.

    Candidates will be placed on the confidential eligible list in rank order according to their final score.

    Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

    What else should I know?

    Certification :

    The certification rule for the eligible list resulting from this examination will be the Rule of the List.

    The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

    How to apply :

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

    Applicants may be contacted by email about this recruitment. We recommend using a personal email that you check regularly.

    Terms of Announcement and Appeal Rights :

    This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

    Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations.

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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    Salary : $129,974 - $165,958

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