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Assistant Director Transitional Youth System of Care

San Francisco Department of Public Health
San Francisco, CA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/8/2025

Assistant Director, Transitional Age Youth System of Care (0922 Manager I)

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

Department : Public Health

Job class : 0922-Manager I

Starting salary range : $131,924.00 - $168,454.00 (Range A)

Role type : Permanent Civil Service

Hours : Full-time

Exam type : Position Based Test

List type : Combined Promotive and Entrance

About :

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

  • Application Opening : December 27, 2024
  • Application Deadline : Application filing will close on or after January 10, 2025.

Under the direction of and reporting to the Director of the Transitional Age Youth System of Care (TAY SOC), the Assistant Director is responsible for managing the clinical infrastructure and implementation of initiatives to ensure that the clinical operations, practices, policies, and quality improvement goals across the TAY SOC are met. The Assistant Director oversees key functions, including clinical operations, quality assurance, utilization management, the transition of Electronic Health Records (EHR), and the implementation of Epic.

The Assistant Director, Transitional Age Youth System of Care (0922 Manager I) performs the following essential job functions :

  • Manages the clinical operations for the TAY System of Care; ensures the implementation and tracking of operational policies and changes, including the transition from Avatar to Epic, CalAIM, managed care plans, utilization management, BHS regulatory compliance, and contracted programs.
  • Serves as Epic lead for the TAY system, ensuring adherence to the BHS operational guide across all BHS programs in Epic and Carelink; triages, troubleshoots, and addresses clinical operational process issues related to Epic.
  • Provides clinical consultation, training, mentoring, coaching, and technical assistance to providers across the TAY specialty and non-specialty service continuum.
  • Ensures the TAY Linkage Hub operates in alignment as a Representative of Office of Coordinated Care (R-OCC); collaborates closely at a systems level to coordinate effective linkage and care coordination.
  • Manages and troubleshoots clinical system issues when triaging and navigating complex behavioral health client referrals.
  • Reviews and manages complex / high acuity case requests or submissions.
  • Supervises and provides clinical supervision, including coaching, monitoring performance, and conducting annual performance evaluations.
  • Facilitates TAY System Care Coordination (TSCC) meetings with clinical program representatives and system partners.
  • Manages all quality improvement efforts by assisting in the evaluation of procedures and monitoring services.
  • Fosters collaboration and coordination among various sections of Behavioral Health Services.
  • Participates in and implements various racial equity initiatives that enhance our system of care.
  • The Assistant Director, Transitional Age Youth System of Care (0922 Manager I) may perform other duties as assigned / required.

    How to qualify

    Required Minimum Qualifications

  • License : Possession of a valid license issued by the California Board of Behavioral Sciences (BBS) as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), OR Licensed Professional Clinical Counselor (LPCC); AND
  • Experience : Three (3) years of professional experience overseeing, monitoring, coordinating, and / or managing a program providing behavioral health services.
  • Desirable Qualifications : The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring :

  • Three (3) years of direct experience serving underserved Transitional Age Youth populations.
  • Important Note : Please make sure it is clear in your application how you meet the minimum qualifications.

    What else should I know?

    Certification :

    The certification rule for the eligible list resulting from this examination will be the Rule of the List.

    How to apply :

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov to begin the application process.

    The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply.

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    Salary : $131,924 - $168,454

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