What are the responsibilities and job description for the Help Desk Support Specialist (Linux) position at Datasoft Technologies, Inc.?
Onsite
About The Job
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
About The Job
- Duration: 6 Months Contract (possibility of extension)
- Location: Onsite- Atlanta, GA
- Pay rate: Hourly, depending on experience
- Job ID: 746585
- Experience with Linux, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments (including hardware, operating system, and software installation, maintenance, and upgrades), supporting office equipment such as printers and scanners, and documenting installed applications.
- Years of Experience
- 2-5 years years of job-related experience
- Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments.
- The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software.
- Respond to and resolve workstation, application and server related problems. Update desktop software/applications; maintain documentation on installed applications.
- Provide users with assistance in working in specific applications.
- Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email accounts.
- Perform other duties as assigned.
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
- Paid Holidays/Paid Time Off (PTO)
- Medical/Dental Insurance
- Vision Insurance
- Short Term/Long Term Disability
- Life Insurance
- 401 (K)
