Sales Coordinator (Customer Success)

DataXoom is a leading provider of US mobile data services for large business and enterprise customers. We are looking for a key addition to our Sales team. At the core of our success is a high energy, talented staff with diverse skills and a unified focus on delivering product excellence and customer value. This is a unique opportunity to jump into a growth environment that will require you to take on new challenges every day.

The Sales Coordinator is responsible for supporting the daily operations of the company. Key responsibilities include:

• Manage and follow-up on incoming lead process to ensure response and appropriate lead assignment.
• Conduct customer meetings to nurture relationship and analyze product needs.
• Manage and keep up to date on key metrics for existing customers.
• Maintain organized sales records and report open projects and initiatives to management.
• Create and submit proposals and other related documentation to potential customers.
• Manage the completion and filing of all sales related contracts, proposals and related documentation.
• Assist with the maintenance of company CRM system; update sales related information as needed.
• Establish active communication and engagement with potential clients to ensure that orders are processed promptly.
• Additional administrative and office duties as assigned.

Requirements

• 2 years of experience in a sales support, admin or similar position.
• Familiarity with consulting or solution selling.
• Proficiency in Microsoft Excel a must.
• Organizational skills and strong attention to detail a must.
• Customer-service oriented with a problem-solving attitude.
• Display professional, positive, and courteous phone etiquette.
• Excellent verbal communications skills; exhibits professional and structured written communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Easily adaptable; entrepreneurial drive and work ethic.
• CRM experience preferred.
• Associate degree, BA or related field, a plus.
• Legally authorized to work in the U.S.

Benefits

• Competitive salary, commensurate with experience
• Join a start-up environment with an innovative product in an exploding market
• Significant growth opportunity
• Working along side the founders and executive staff
• Potential for profit sharing bonus based on department and company performance
• Employee healthcare/benefits/vacation