What are the responsibilities and job description for the PC Network Support Specialist (help desk role at non-profit) position at Daughters of the American Revolution?
The Daughters of the American Revolution, a non-profit membership organization headquartered in Washington , has a full-time opportunity for a PC Network Support Specialist. In this role, the ideal candidate will be responsible for providing technical support and guidance to employees.
This is an excellent opportunity for an IT professional that is detail oriented, has strong communication and project management skills, and is looking to expand their job knowledge in a non-profit environment.
This individual will be required to be on-site full time.
Primary Responsibilities :
- Administer the computer help desk to resolve end-user software and hardware problems.
- Track and report problems and analyze resolution statistics to identify trends and other data pertaining to trouble areas.
- Act as a resource in working with departments or individuals to utilize Microsoft Office 365 platforms to gain efficiencies or automation of services.
- Install and maintain personal computers and network hardware.
- Install personal computer applications and network software to support end-user productivity.
- Maintain the NSDAR membership help desk to answer questions relating to NSDAR-developed software applications and web pages.
- Develop and maintain all documentation relating to the installation and maintenance of NSDAR personal computers.
- Maintain an inventory database of personal computers and peripherals.
Required Qualifications :
Benefits :
In order to be considered, please submit your most current resume and a cover letter stating your interest in the position.
As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender / sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and / or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
Job Posted by ApplicantPro
Salary : $55,000 - $60,000
