What are the responsibilities and job description for the CLIENT SERVICE REPRESENTATIVE position at Dauphin County?
JOB DESCRIPTION
Dauphin County Domestic Relations is currently accepting applications for the full-time, day shift position Client Service Representative. An employee in this position provides front line service to clients, other agencies, and representatives in person and by telephone. Job duties include providing resolutions to client concerns by answering questions, trouble shooting, and researching case specific inquires; utilizing the statewide computerized child support database to conduct client interviews to gather pertinent information for support complaints; schedules interviews and conferences; updates client information; accepts and processes payments using established office policies and procedures; and reviews and processes other state and county orders. Ensures adherence to the standards and schedules prescribed by Federal, State and County authorities.
EDUCTATION/TRAINING:
High School Diploma or equivalent and
WORK EXPERIENCE:
3 years’ experience in client service environment to include computer experience, and a concentration on client interaction and customer service.
The starting hourly rate is $18.57/$38,625 annually.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a CLIENT SERVICE REPRESENTATIVE?
Sign up to receive alerts about other jobs on the CLIENT SERVICE REPRESENTATIVE career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the CLIENT SERVICE REPRESENTATIVE.
Click the checkbox next to the jobs that you are interested in.